Crashing after update 4.4.7.4

gsxr1181

gsxr1181

n3wb
Sep 18, 2015
11
0
I just allowed BI to update to version 4.4.7.4, and now I get a crash at startup. Anyone else having issues? Been trouble free for almost a year. I'd post more, but this is a mission critical system, and need to find a resolution quick.

Problem signature:
Problem Event Name: APPCRASH
Application Name: BlueIris.exe
Application Version: 4.4.7.4
Application Timestamp: 581f739a
Fault Module Name: BlueIris.exe
Fault Module Version: 4.4.7.4
Fault Module Timestamp: 581f739a
Exception Code: c0000005
Exception Offset: 0000000000df87ec
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ec5a
Additional Information 2: ec5a4552ea739d575c20b1e50b111924
Additional Information 3: b105
Additional Information 4: b1057483210603fa1fb0e9a669d53845
 
gsxr1181 said:
I just allowed BI to update to version 4.4.7.4, and now I get a crash at startup. Anyone else having issues? Been trouble free for almost a year. I'd post more, but this is a mission critical system, and need to find a resolution quick.

Problem signature:
Problem Event Name: APPCRASH
Application Name: BlueIris.exe
Application Version: 4.4.7.4
Application Timestamp: 581f739a
Fault Module Name: BlueIris.exe
Fault Module Version: 4.4.7.4
Fault Module Timestamp: 581f739a
Exception Code: c0000005
Exception Offset: 0000000000df87ec
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ec5a
Additional Information 2: ec5a4552ea739d575c20b1e50b111924
Additional Information 3: b105
Additional Information 4: b1057483210603fa1fb0e9a669d53845
Click to expand...
easy revert back to an older update. You should always be installing updates manually so you have the older files...otherwise there are some posted throughout the forum. I have no issues with 4.4.7.4
 
fenderman said:
easy revert back to an older update. You should always be installing updates manually so you have the older files...otherwise there are some posted throughout the forum. I have no issues with 4.4.7.4
Click to expand...

Update was installed manually. I reverted to 4.4.7.1 and 4.4.3.3, and still getting Exception Code: c0000005. Looks like the update borked something in the OS.
 
Had to completely reinstall Windows from scratch. Back up and going. Won't be doing an upgrade again. If it ain't broke, don't fix it! Lesson learned.
 
You must log in or register to reply here.
Top Bottom