SouthernYankee
IPCT Contributor
I have done that , so far no response.All of you having this issue, you should email support, if you havn't. Be sure to email like is outlined in the BI help file, or he'll never see it.
Send all screen shots relating to cameras settings.
Thank you for advise, I downgraded to 5.5.1.20 , so to clarify detect motion on a substream and once triggered record at 15fps ?As you do not have hardware acceleration, I would recommend enabling substreams.
Also run only the stable version of bi. 5.4.9.18 or 5.5.1.20
Hey VeeTek22, did you able to figure out the issue or getting area of finding root cause? I've recently migrated to BI5 from out-of-the-box NVR with additional Loryta cams and experiencing similar issue. I have Optiplex 3040 with i7-6700 with 16GB memory. All my usage numbers are looking good with under average CPU ranging fro 15-25% with over 8 cams using substreams. But I'm noticing whenever I'm playing back video recording, it seems to have jerky motion almost every other seconds for just a tiny second that it seems noticeable and not very smooth. If I export the video out to MP4 format and play it back, it seems fine. Been googling past few days and haven't really found permanent fix on this.
I find it hard to believe that it has anything to do with the firmware , rtsp stream to shinobi or avlc renders smooth video ,For me, I'm almost pretty much giving up on trying to troubleshoot this and accept it as it is. I've tried multiple settings on the camera including fps, iframe, H.264 or H265, General vs AI Codec, it does not solve the issue. I've watched it live stream using IE11 with people walking around and it's also doing a little choppy or stuttering every other seconds. I'm not sure what firmware your camera is on, but mine is 2021-05-25 firmware, which I think has SMD 3.0 if I'm not mistaken. I think I saw someone mentioned here it may be due to buggy SMD 3.0 firmware with extra processing in background that's causing the stuttering/choppy on live view. I'm thinking of trying to reload the Dec 2020 firmware, which many confirmed it's the best firmware at this point for the 5442 series, but I'm not sure if I want to go through the hassle at htis point. But on the brighter side, if you export the video clip from BI, it does not have this choppy from playback. I tried this with a previously recorded clip and it looks smooth to my eyes.