Can't use stoplight to shut off alarms

[christyhicks]

So, tried to use my HTC one M9 to pause a camera, and the settings tab is grayed out, so went to the main menu, settings, and when I touch the stoplight, I get no response?!? Unlock signal/profile buttons is "on". . . .I can move the camera, but that's it. Something I am missing??? Thanks, Christy

 

[fenderman]

So, tried to use my HTC one M9 to pause a camera, and the settings tab is grayed out, so went to the main menu, settings, and when I touch the stoplight, I get no response?!? Unlock signal/profile buttons is "on". . . .I can move the camera, but that's it. Something I am missing??? Thanks, Christy

Welcome to the forum. Make sure the user has admin privileges. Blue iris options>users>administrator

 

[christyhicks]

Yes, I'm logged in as an administrator. My iPad app never allowed me to make setting changes, but the android did, now it won't.

 

[fenderman]

Yes, I'm logged in as an administrator. My iPad app never allowed me to make setting changes, but the android did, now it won't.

That is strange...delete the user and add it back.

 

[christyhicks]

I figured it out. I guess the last update had a glitch in where it switched the permissions to a user instead of administrator? I checked the permissions and sure enough, even though it had always worked fine, this time, that user ID was set to "user", not administrator. I only had one user ID and it always HAD been se to administrator, so of course, like a goof, I didn't go back and verify until a reinstall left me in the same boat as before. Thanks for the advice. C.