Guys, I'm able to see my cameras in my phone when I'm at home and I'm connected to my wifi but once I'm out of the rage of my wifi, I cant connect to the cameras even with mobile data turnedon. The register mode for both cameras in ip/domain and the port I'm using in the app is 8000. I when to my router and I did the port forwarding for port 80,554 and 8000 for each ip address of each cameras but that didn't do anything. Any suggestions?
Cant see my cameras using ivms4500hd app fpr iphone
- Thread starter alohaalex
- Start date
fenderman
Staff member
- Mar 9, 2014
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If you are using more than one camera you have to use a distinct external port for each. Confirm that the port is open by using canyouseeme.org
yes each camera has its own address but the connection fails if use mobile data and I turnoff the wifi
fenderman
Staff member
- Mar 9, 2014
- 36,891
- 21,407
fenderman
Staff member
- Mar 9, 2014
- 36,891
- 21,407
you dont need to forward port 80 for the mobile app to work-its a security risk and I would not forward the http port...post an image of your NVR's network settings.
fenderman
Staff member
- Mar 9, 2014
- 36,891
- 21,407
all you need is the media port (default 8000) for the cameras. Post an image of your cameras network settings, you likely have something wrong there.
In the primary dns enter 8.8.8.8 NOT your routers ip address.
fenderman
Staff member
- Mar 9, 2014
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The cameras network settings (tcp/ip and port tabs) and your routers port forward settings.
Tried to login in my router, I always use 192.168.1.1 but now it keeps saying page can not be displayed any ideas why I can't now?
fenderman
Staff member
- Mar 9, 2014
- 36,891
- 21,407
No idea, you need to figure that out first. Restart it. Also in your camera disable upnp.
That is your problem.. You're connecting to your internal address when not on WiFi.. Goto https://www.whatismyip.com/ and use that address. I would setup a no-ip account and use that if you don't have a static ip
Hey Kyle it worked for one of the cameras but what should I use for the other, I tried to used the same and it said that already exist and I could not connect.