Can't install Dahua DS-21 doorbell chime without credentials

L

lastchance

n3wb
Oct 11, 2024
3
0
USA
I'm trying to install a DS21 Doorbell Wireless Chime to connect to my DB6I doorbell, which is connected to a Dahua NVR.

Its manual told me to use the DMSS app, press the + button, scan the chime serial number, let my phone connect to the chime's Wifi. All this worked.

The DMSS app then surprised me by asking for login credentials. The username "admin" was prefilled and the password was blank. The chime manual didn't mention this step.

My username and password for logging into the DMSS app didn't work, nor did admin/[blank]. What credentials are they looking for here?
 
Probably related to your other post about not knowing the user/pw....

L

Thread 'Username and pass for NVR web ui'

I'm trying to log into my Dahua NVR web UI for the first time, but don't know the credentials. The contractor who installed my NVR, cams, and doorbells had me choose a username and password that opens the DMSS app, but it looks like those are different credentials from the NVR. The contractor is now AWOL.

Is there a way to retrieve the NVR credentials from my Dahua account? If not, how do I reset them, and do I need to know yet another set of credentials on all the cameras in order to reconnect them at that point?
 
Yep, not knowing what to do with the login prompt led me to find I couldn't access the web UI.

So, does every camera have a user+pass that the NVR has been told in order to stream it? Each could have its own user+pass that is distinct from the NVR's? Or does the camera know the NVR's user+pass in order to work with it? I'm still not clear what user+pass the chime setup could be asking for, since it's brand new out of the box. It would seem like it's asking me to set a user+pass on the chime that the NVR will then use to talk with it... except it's refusing anything I enter.
 
You must log in or register to reply here.
Top Bottom