Can't add some cams

[norwestie]

I've added a Foscam and another brand to BI but am having problems with a couple iSmart C1006DC2 cams. I've used their app to get the ip address and port numbers. Added that to BI but it can't connect. The message is No Signal and I/O error: 0.
I can connect thru my browser and in the cam properties under the Video tab, it shows a hyperlink to the address of my iSmart. Clicking on that opens Chrome and there is my cam. What am I missing?

 

[fenderman]

I've added a Foscam and another brand to BI but am having problems with a couple iSmart C1006DC2 cams. I've used their app to get the ip address and port numbers. Added that to BI but it can't connect. The message is No Signal and I/O error: 0.
I can connect thru my browser and in the cam properties under the Video tab, it shows a hyperlink to the address of my iSmart. Clicking on that opens Chrome and there is my cam. What am I missing?

Welcome to the forum. Did you enter the correct user name and password? Correct ports? post an image of the configuration tab.

 

[norwestie]

I've verified that the info is all correct. As stated, if I click on the ip address link in the config tab, my browser opens with the working camera.

 

[Mojo2787]

I'm having a similar issue with BI, I/O Error: 0 on a Sricam AP004. When first tied into our system it worked fine, 3 to 4 days after installing it it started to drop the signal. I would reboot the cam manually from power supply and this would usually resolve the issue. About 2 weeks after that it dropped the signal permanently I still cannot get it to show video on BI the web interface works fine. I even upped the receive buffer to 10. I did notice that there is a frame rate of 2.73 to 3 showing on the cam properties.

 

[fenderman]

I've verified that the info is all correct. As stated, if I click on the ip address link in the config tab, my browser opens with the working camera.

Try these two in the path
/video0.sdp
or
/PSIA/video0.sdp

 

[djangel]

I'm having a similar issue with BI, I/O Error: 0 on a Sricam AP004. When first tied into our system it worked fine, 3 to 4 days after installing it it started to drop the signal. I would reboot the cam manually from power supply and this would usually resolve the issue. About 2 weeks after that it dropped the signal permanently I still cannot get it to show video on BI the web interface works fine. I even upped the receive buffer to 10. I did notice that there is a frame rate of 2.73 to 3 showing on the cam properties.

Is this a wireless cam? For testing, try lowering the resolution and/or fps at the camera's video settings and see if BI gets a signal then.

 

[Mojo2787]

They have wireless capabilities, we have lines ran so we plug them in for better connection. I tried what you suggested and it still gives error for this particular camera.