Cannot see the cam from outside

[wier500]

I have mounted a ipcam, and everything works fine within the own network, but cannot see it outside out mobile or other wifi network.
Ihave forwarded the port in the router and checked it but no image.
I use the TPlink router archer C5.
Who has any suggestions.

Verstuurd vanaf mijn SM-G900F met Tapatalk

 

[fenderman]

I have mounted a ipcam, and everything works fine within the own network, but cannot see it outside out mobile or other wifi network.
Ihave forwarded the port in the router and checked it but no image.
I use the TPlink router archer C5.
Who has any suggestions.

Verstuurd vanaf mijn SM-G900F met Tapatalk

Welcome to the forum..lets start with the camera model?
Post an image of your routers port forwarding settings as well as an image of the cameras network settings.

 

[wier500]

Hello fenderman, thanks for your reply,
The ip cam i use is a chinese model "Seelan" here a link to the site http://nl.aliexpress.com/item/960P-1-3-megapixel-960p-mini-pinhole-POE-with-microphone-CAMERA-ONVIF-P2P-Plug-and-Play/32326501801.html?ws_ab_test=searchweb201556_2_79_78_77_80,searchweb201644_5,searchweb201560_9
Hereby some images of the router and network settings of the cam

 

[wier500]

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[fenderman]

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The camera settings did not post...
Also, if you are placing this camera in a private area, I would be concenrned about port forwarding it to the public...I doubt the firmware is updated and there are likely exploits out there for it. You should be using vpn.

 

[wier500]

I'm having troubles posting images, i shall try again to post the camera settings.

Verstuurd vanaf mijn SM-G900F met Tapatalk

 

[wier500]

Hereby the ipcam networksettings

 

[fenderman]

@wier500
1) change the http port on the camera to 82, to match the port forward setting....
2) change the primary dns to 8.8.8.8

 

[wier500]

I have made the changes, but still not possible to enter from outside, i use the ipcam viewer pro app.
Of course i entered my external ip adres

 

[fenderman]

I have made the changes, but still not possible to enter from outside, i use the ipcam viewer pro app.
Of course i entered my external ip adres

Did you test the ports to confirm that the ports are open? Who is your internert provider and what type of service is it? cable/satellite etc..
Try port 82 in ipcamviewer.
Also when testing make sure you are on the cellular network, disable wifi on your phone.

 

[wier500]

Yes i checked that the port was open (canyouseemee)
And also tried port 82 in ipcam viewer
My provider is a cable provider, ziggo

Verstuurd vanaf mijn SM-G900F met Tapatalk

 

[fenderman]

Yes i checked that the port was open (canyouseemee)
And also tried port 82 in ipcam viewer
My provider is a cable provider, ziggo

Verstuurd vanaf mijn SM-G900F met Tapatalk

Are you testing with wifi turned off on your phone?

 

[wier500]

Yes i turned wifi off,and was on 4g

Verstuurd vanaf mijn SM-G900F met Tapatalk

 

[fenderman]

Yes i turned wifi off,and was on 4g

Verstuurd vanaf mijn SM-G900F met Tapatalk

and ip camviewer is working within your network?

 

[fenderman]

Sorry iI accidentallydeleted your reply.. I'm on my phone... Hit the wrong key..
Are you able to view the cam using ipcamviewer on your local network? Or only via browser?

 

[wier500]

Yes, it works fine on the local network with ipcamviewer and also in browser

Verstuurd vanaf mijn SM-T800 met Tapatalk

 

[wier500]

Then what can be the reason that i cannot see the cam outside my local network?

 

[fenderman]

Then what can be the reason that i cannot see the cam outside my local network?

Something must be set incorrectly...if you would like we can do a teamviewer session and I can check the settings.

 

[wier500]

I have also a Foscam camera mounted and configured this cam in the ipcamviewer app and worked immedately ouside the local network.
So the router configuration should be ok.
Than it is still a mistery for me why this cam doesn't work

 

[wier500]

Teamviewer would be okay for me, i should instal this first i think, but after my latest reply, what do you think is wrong, it should be something in the camera i suppose