Can no longer log in to SD49225T-HN 2MP 25x Starlight

[RobinC]

I have SD49225T-HN 2MP 25x Starlight from Andy and can no longer log in to it.

The login screen will not accept any input.



Any suggestions what the problem may be or what I can try?

Thanks

Robin

 

[c hris527]

Looks like you at least got to the login, A few quick things come to mind here, I bet you already completely disconnected it and powered it down then powered it back up, perhaps running a continuous ping on it to see how the camera and network are responding, Checking your power supply going to the camera, Any firmware updates lately? Do you have a SD card in this? Sometimes a bad SD card will make cameras(not just PTZ's ) act strange. My points are not in order but its a good start. Some other devices on your network will get the same IP address as the camera and you might see results like this. Any more info would be helpful.

 

[mmmburritos]

This may sound dumb, but try hitting shift-F5 to refresh on the login page. I've had some strange issues when bouncing between firmware versions on the Dahua cameras and trying to login and it acted weird until I did a forced refresh like that in Chrome. You could also try an alternate browser just to see if it will accept your login.

 

[RobinC]

The IMOU app worked fine on my phone so I suspected it wasn't the camera. Rebooted, and got the fun prompt to update adobe flash. Did that and now it works fine.

Thanks for the responses!