make sure computer ip and camera ip are in the same ip range.make sure you can access the cameras web interface, check ports. Dont even mess with the camera selection, it should default to generic. leave the ip address line black and click inspect, if the cameras ip doesnt show up then put ip address in the space provided and make sure choose the right port (which can be found in the cameras web interface) then click on inspect. if the ip address and port match up blue iris will absolutely find it.