blueirissoftware.com website down (2023.07.07)

[MrRobinHood]

Back in a couple of days?

Got to love software that constantly phones home to work properly.

 

[Vettester]

Ah just noticed something odd, my new expiry date is a year from today (my real date should be March 28th 2024)

Just tried re-entering my renewal key again and this time it worked. The expiration date is now a year from today instead of April 5 2024.

 

[PenguinSwim]

Was going to rebuild my BI server today. Guess that will have to wait. Glad OP started this thread.

 

[biggen]

It is concerning certain licensed BI installations reverted to Eval mode. That seems like a pretty big issue that needs sorting out in the future so it doesn’t happen again.

 

[JK200SX]

And now this is affecting licensing. My license should expire in April 2024 and all my cameras now have the Blue Iris Evaluation Version watermark.

Same with my system too.

 

[Bart Boudreaux]

I had the same issue today. I woke up to find all the cameras and recordings showing "Evaluation Version". I re-entered my license key (not the support key), and it fixed it. Wondering if it is going to do that again tonight.

 

[BORIStheBLADE]

My BI server is still showing its activated.

 

[IAmATeaf]

It is concerning certain licensed BI installations reverted to Eval mode. That seems like a pretty big issue that needs sorting out in the future so it doesn’t happen again.

Certainly is, hoping that Ken does take a serious look at this.

 

[Flintstone61]

I wonder if the settings for Updates, could have caused some units to revert back to Eval Mode.
Mine is on " No Update Prompts"
So the software is not hitting the BI servers for a version comparison?
( edit) oh It finally caught up to mine.....Shoot......

 

[Mike A.]

Uninstalling this crap and going with the Reolink app.

 

[Flintstone61]

Ok I followed the lead of the person who re-applied thier most recent renewal key. ( sent to myself in gmail) Lucky I found it.
Eval nag screen stopped for now.

 

[Futaba]

Carp! I am traveling and my BI phone client says my server is in eval mode. Do I have to remote back to my server to renter my upgrade code, or will it fix itself when BI server is back online? Thanks.

 

[Pentagano]

Mine now says trial period over so completely down

 

[Promod117]

I have two systems. One is showing eval, one isn't...

 

[DaveFromPeg]

FYI, noticed checking for updates was failing. Checked the main site and it is down also. Confirmed at Blueirissoftware.com Down or Just Me ?

So that may explain while checking my cameras this morning I see a blue "Blue Iris Evaluation Version" plastered across my cameras?

 

[Pentagano]

I knew having a frigate backup ready would play it's role one day. Basic but at least something.
Let's hope BI is up and running before nightfall.

 

[Pentagano]

So that may explain while checking my cameras this morning I see a blue "Blue Iris Evaluation Version" plastered across my cameras?

Should have left mine as it is. Don't try and put your key in again. My mistake and it's completely down now and trial expired

 

[panhead]

I had to enter both the version 4/5 license and my maintenance code. The expiration date is now a year from today also.

 

[rt8169]

The web site landing page still has the Microsoft IIS default landing page. It does not have a banner saying "be back in a couple days" and a file download link for bluiris.exe which is a bit odd.

The site is hosted by interserver.net which offers dedicated and shared hosting options. From my personal experience these places have servers fail or crash from time to time. What's strange though is the amount of time it's taking to bring back up.

It would be nice to get some official news about what's going on. I was about to set up my server, but does it need to call home all the time to work?

 

[fenderman]

The web site landing page still has the Microsoft IIS default landing page. It does not have a banner saying "be back in a couple days" and a file download link for bluiris.exe which is a bit odd.

The site is hosted by interserver.net which offers dedicated and shared hosting options. From my personal experience these places have servers fail or crash from time to time. What's strange though is the amount of time it's taking to bring back up.

It would be nice to get some official news about what's going on. I was about to set up my server, but does it need to call home all the time to work?

You dont need to have a a constant internet connection for the software to work, there is a section of the help file that discusses this and how to manually update.
I checked 6 of my servers and none have eval water marks.