Blue Iris wont run as a service - password issue

[Scubainstructor]

Hi

I have built a new PC and installed Blue Iris on to it. Its a fresh PC with new OS, replacing an older one that had a perfectly working version of Blue Iris on it. I registered the software fine with the product key on installation, and went first of all to try to set up run with a service, and it asks me for log on details I use for my windows machine. When I enter these it says the user name or the password are incorrect. Well they're not or I wouldn't be logged in and installing would I? I tried then to import the previous settings, and it still gives me the same problem. I have pawed over forums for ages trying to establish what to do here to no avail. Im stuck. Any ideas? I am not a local account on their either, its a Microsoft account for 365. Does that matter ( it really shouldnt should it?)

Thanks to any input here...

Simon

 

[wittaj]

Yep it has been discussed here before. Also make sure user and password are correct.

Click the Windows windows key Start menu.

• Type Control Panel in the search box, then select Control Panel in the search results.

• In Control Panel, open User Accounts.

• Click on Manage User Accounts.

• All user accounts will be listed on the page. Each account is part of a group (Administrator, Standard, etc).

Or try this way:

Determining your Windows Username | Technical Support Services



See these threads as well...

Local Console Login?
Installed latest update and received Locale Console Login???? Not sure what that is... can't get in now.


run as a windows srvc / service login Problem


Blue Iris/Windows service problem
Wpndows 7 ult. i am trying to enable windows service for Blur Iris. getting windows login box.touble ii have noo password for windows. Help please,at wits end


Upgraded to 5.2.6.5 now prompting for user/pw?

 

[IAmATeaf]

To run BI as a service you need to use a local account as far as I know.

 

[TonyR]

I am not a local account on their either, its a Microsoft account for 365. Does that matter ( it really shouldnt should it?)

I'm with @IAmATeaf , switch to a Local Account. You don't really need to be running your Office 365 subscription on your BI server anyway, right?

 

[Scubainstructor]

Thanks for chiming in with this. Set up a local administrator account and now can’t see that when I switch from a MS account. Windows. Awesome. I’ll get there….
Thanks to all who responded.

 

[Clucky]

Had same problem. I had to enable the actual built in windows administrator account, set the password, and use that. My local account would not work. The service would never start automatically.