This may be in the BI manual, but I haven't gotten that far into the manual yet, and it is frustrating me so I thought I would just ask...
I have now successfully gotten BI setup and running with 2 cameras.
I defined Triggers for Motion on each camera (Camera Settings -> Triggers), set to "Database Only" and under the "Immediate Actions" I created a trigger that would play a sound on motion.
No changes to any other settings on the tab.
Test and this worked.
I also created an Alert that played a different sound.
Testing this, I found that both the Trigger and the Alert were firing on motion, so I deleted the Alert.
Everything was working correctly. Then later in the day during testing, suddenly the triggers weren't playing the sounds.
After a little testing, I realized that they stopped working when I changed BI to run as a service.
When I click the "Test" button in the Triggers/Immediate Action dialog it tells me the trigger was successful but did not play the sound.
When I click "Trigger Now" on the camera right-mouse button context menu, the camera window frame turned red, but the sound did not play.
Changing back to not run as a service, and the triggers fire and play the sound correctly.
I am assuming that it has something to do with the account/process that the service is running under, the service is running under the default user account (it is a local admin account).
Does anyone know of a solution to this issue, or have an idea on where to start looking to troubleshoot this issue?
Thanks,
Eric
I have now successfully gotten BI setup and running with 2 cameras.
I defined Triggers for Motion on each camera (Camera Settings -> Triggers), set to "Database Only" and under the "Immediate Actions" I created a trigger that would play a sound on motion.
No changes to any other settings on the tab.
Test and this worked.
I also created an Alert that played a different sound.
Testing this, I found that both the Trigger and the Alert were firing on motion, so I deleted the Alert.
Everything was working correctly. Then later in the day during testing, suddenly the triggers weren't playing the sounds.
After a little testing, I realized that they stopped working when I changed BI to run as a service.
When I click the "Test" button in the Triggers/Immediate Action dialog it tells me the trigger was successful but did not play the sound.
When I click "Trigger Now" on the camera right-mouse button context menu, the camera window frame turned red, but the sound did not play.
Changing back to not run as a service, and the triggers fire and play the sound correctly.
I am assuming that it has something to do with the account/process that the service is running under, the service is running under the default user account (it is a local admin account).
Does anyone know of a solution to this issue, or have an idea on where to start looking to troubleshoot this issue?
Thanks,
Eric