Blue Iris triggers when running as a service

[EricB]

This may be in the BI manual, but I haven't gotten that far into the manual yet, and it is frustrating me so I thought I would just ask...

I have now successfully gotten BI setup and running with 2 cameras.

I defined Triggers for Motion on each camera (Camera Settings -> Triggers), set to "Database Only" and under the "Immediate Actions" I created a trigger that would play a sound on motion.
No changes to any other settings on the tab.
Test and this worked.

I also created an Alert that played a different sound.
Testing this, I found that both the Trigger and the Alert were firing on motion, so I deleted the Alert.

Everything was working correctly. Then later in the day during testing, suddenly the triggers weren't playing the sounds.

After a little testing, I realized that they stopped working when I changed BI to run as a service.

When I click the "Test" button in the Triggers/Immediate Action dialog it tells me the trigger was successful but did not play the sound.
When I click "Trigger Now" on the camera right-mouse button context menu, the camera window frame turned red, but the sound did not play.

Changing back to not run as a service, and the triggers fire and play the sound correctly.

I am assuming that it has something to do with the account/process that the service is running under, the service is running under the default user account (it is a local admin account).

Does anyone know of a solution to this issue, or have an idea on where to start looking to troubleshoot this issue?

Thanks,

Eric

 

[Mike A.]

I think you're right as far as user being the issue. I don't run sound on my server and haven't tried it but see here:

[SOLVED] How to play alert sound when BI is running as a service - Blue Iris

Not the same thing but just so you know, you also can have different sounds for different cams for alerts sent to the app. That's done under Alerts > Actions, On alert button > Action set.

 

[EricB]

Not the same thing but just so you know, you also can have different sounds for different cams for alerts sent to the app. That's done under Alerts > Actions, On alert button > Action set.

Thanks.
I have this set in the Trigger for each camera. One plays a doorbell sound and the other plays some other obnoxious sound. I will eventually create my on wav files to be played so that I can easily know what sound belongs to which camera.

That post makes some sense, but I have the UI up - even though it is probably running a limited version of the software just to display the cameras while the core is running as a service.

Looking at the MS docs on Interactive Services, it does seem that a Service should not play a sound, but it would seem that since there is a UI, it could be done.

I'll look into the doing it the way that is suggested in the link you provided.

Thanks,

Eric