Blue Iris suddenly says it's in evaluation mode, and I have no more days left.

[Sparqster]

We really need a way to organize our software keys. I accidentally entered the wrong key into one of my clients systems and now they both show evaluation even though they have been corrected. Is there any way to see what IP is associated with the license key. Is there any way to add (after purchase) a name or identifier for the license. We really need this ability if we have several licenses! If you purchase one through IPCAMTALK then you can add a note and look under order details to see it. If you forget to put something in there you have to find the keys and document them somewhere in your million files already. Please give us a way to identify the location or business with the key. Thanks, Sparq

 

[fenderman]

We really need a way to organize our software keys. I accidentally entered the wrong key into one of my clients systems and now they both show evaluation even though they have been corrected. Is there any way to see what IP is associated with the license key. Is there any way to add (after purchase) a name or identifier for the license. We really need this ability if we have several licenses! If you purchase one through IPCAMTALK then you can add a note and look under order details to see it. If you forget to put something in there you have to find the keys and document them somewhere in your million files already. Please give us a way to identify the location or business with the key. Thanks, Sparq

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[samplenhold]

We really need a way to organize our software keys. I accidentally entered the wrong key into one of my clients systems and now they both show evaluation even though they have been corrected. Is there any way to see what IP is associated with the license key. Is there any way to add (after purchase) a name or identifier for the license. We really need this ability if we have several licenses! If you purchase one through IPCAMTALK then you can add a note and look under order details to see it. If you forget to put something in there you have to find the keys and document them somewhere in your million files already. Please give us a way to identify the location or business with the key. Thanks, Sparq

The developer for BI does not look at these threads.

If you really want him to action your request, you need to send it to the BI email address that is in the HELP files.

 

[looney2ns]

Print the key out on a label and attach it to the BI computer.

 

[IAmATeaf]

We really need a way to organize our software keys. I accidentally entered the wrong key into one of my clients systems and now they both show evaluation even though they have been corrected. Is there any way to see what IP is associated with the license key. Is there any way to add (after purchase) a name or identifier for the license. We really need this ability if we have several licenses! If you purchase one through IPCAMTALK then you can add a note and look under order details to see it. If you forget to put something in there you have to find the keys and document them somewhere in your million files already. Please give us a way to identify the location or business with the key. Thanks, Sparq

Jeez, you’re complaining about mismanagement from your side. Surely if you’ve based a business around BI then you need to give some thought on how you as a business manage the license keys ie do you manage them or put that onus back onto the customer? I assume that if your customers are paying some sort of monthly charge to you then the onus is on you?

 

[IAmATeaf]

The BI website is down at the mo, others have reported their systems going into eval mode so the site going down is most likely to blame.

 

[gwminor48]

Maybe I caught it at a good time but an hour or so ago I clicked on upgrade/renew and entered the key from my latest renewal and it got rid of the evaluation version.

 

[Mike A.]

On the site now:

The Blue Iris Software website will be back in a couple of days. You may still download from BlueIris.exe

 

[Rockford622]

So, I am in evaluation mode as well now. BI has not been successful in checking for updates lately, so I assume this is a related issue to the website being down?

 

[SpacemanSpiff]

Until the site issues are resolved... seems like the best practice at this time is to get yourself out of eval mode (if possible), then block your BI server from the Internet. Sure, you will not have off-site access, but the rest of the system will function.

 

[Rockford622]

Until the site issues are resolved... seems like the best practice at this time is to get yourself out of eval mode (if possible), then block your BI server from the Internet. Sure, you will not have off-site access, but the rest of the system will function.

I don’t see how there is a way to get out of evaluation mode considering the one way to do that, is inaccessible. Unless there is something I’m not understanding.

 

[Flintstone61]

I inputted my last renewel key and it dropped the eval mode. I got this from another guy on the forum in another post. Not sure it's the total fix...but its a patch for now....

 

[wittaj]

I don’t see how there is a way to get out of evaluation mode considering the one way to do that, is inaccessible. Unless there is something I’m not understanding.

As others have said, put in your key number and the eval mode goes away.

 

[Rockford622]

Ok, I just did that and it worked. I tried that earlier (must have been using the wrong key) and it said something like “this key is already registered”.

Thank you for the suggestion.

 

[JNDATHP]

I put my key in and I get a Thank you for registering but still in Eval mode and my extended support key doesn‘t work.

I understand the need to check for piracy but my system shouldn’t revert to Eval mode because of something I didn’t do.

 

[TRLcam]

Same issue. Re-installing the key did not fix the problem.

update......just tried it again and it worked.

 

[mickiete]

As others have said, put in your key number and the eval mode goes away.

Didnt work for me, will give a a couple of days.

 

[wittaj]

Didnt work for me, will give a a couple of days.

Which key did you put in - your original or most recent (if you have renewed)?

 

[JNDATHP]

Well, I tried entering my key again and now I have tried too many times and it has to be reset. Ughh.

 

[f13dfx]

Looks like the Blue Iris website has been compromised. Forums are down as well. Not good!!!