Blue Iris sending email alerts with 1 sec video

bphillips

Young grasshopper
Oct 16, 2014
76
15
I have Blue Iris set up to send email alerts that include a snapshot jpg and a 10 second mp4 video. I'm getting the email with the jpg snapshot and a mp4 video, but the video is only 1 second long, if that. I have the system set to record on trigger (motion) and keep recording until there is no motion for at least 10 seconds. So, I should be receiving at least a 10 second video. My settings are below. Anyone know where I should look to fix this?

record settings.jpg
email alert.jpg
encoder options.jpg
 
It actually defaults to that. If I type 0:02 it will automatically change to 0:02.0 when I hit "ok"
 
It does not seem to be that.
My iframes are now set to the same as my fps.

Using HikVision 2335 and 2355 models.
The attached mp4 file in the mail is only 1kb.

Have tried different settings but no luck yet.
 
It does not seem to be that.
My iframes are now set to the same as my fps.

Using HikVision 2335 and 2355 models.
The attached mp4 file in the mail is only 1kb.

Have tried different settings but no luck yet.
so your issue is not the same as op..1kb would no be one second of video.
What file format are you recording to?