I have two identical Hikvision bullet cams on each corner of my house that I monitor with Blue Iris, storing motion events on a local drive. It’s a fast computer with 32 gigs RAM and Blue Iris runs at around 12-15% CPU. Recently, one of the cameras stopped detecting lots of motion events. I can’t for the life of me figure out what may be the issue because it detects some events fine, others not at all.
Before this issue I’ve never even messed with the motion trigger settings, the defaults always worked fine. But since this started I’ve already decreased the two main settings I know to do, min object size and min contrast. On the problem cam they’re now set at 150 and 20 but I’ve moved them even much lower with no change. They were originally at 550 and 30 I think and all used to work fine.
For now, I also have the cams recording to a NAS using the cameras’ motion detection settings. All the motion events of the one camera which are missed in Blue Iris are captured fine on the NAS.
I have sent a support request in and Ken asked me to send him the BVR files and he would do some kind of motion detection check on them. I’ve sent him a file from each camera and listed a few examples of missed events but haven’t heard back from him yet.
Here’s an example. I’m fairly close to my neighborhood street so the cams pickup vehicles passing my house. One of the cams faces north and the other faces south so any car that passes I will see on both cams, approaching on one cam and going away on the other cam.
On a recent morning, between 9:48 and 10:00 am, the camera with no issues picked up five different vehicles passing my house. The other camera got three of those but totally missed the other two. And we’re talking about several seconds worth or recording time for the vehicle to go totally by the camera’s view, and the cam didn’t record anything!
Anyone have something similar happen and any advice for troubleshooting? As I’ve said, the cams are identical and had been working fine with same setup for quite a while now (probably 3-4 years) until just recently. Thanks!
Dave
Before this issue I’ve never even messed with the motion trigger settings, the defaults always worked fine. But since this started I’ve already decreased the two main settings I know to do, min object size and min contrast. On the problem cam they’re now set at 150 and 20 but I’ve moved them even much lower with no change. They were originally at 550 and 30 I think and all used to work fine.
For now, I also have the cams recording to a NAS using the cameras’ motion detection settings. All the motion events of the one camera which are missed in Blue Iris are captured fine on the NAS.
I have sent a support request in and Ken asked me to send him the BVR files and he would do some kind of motion detection check on them. I’ve sent him a file from each camera and listed a few examples of missed events but haven’t heard back from him yet.
Here’s an example. I’m fairly close to my neighborhood street so the cams pickup vehicles passing my house. One of the cams faces north and the other faces south so any car that passes I will see on both cams, approaching on one cam and going away on the other cam.
On a recent morning, between 9:48 and 10:00 am, the camera with no issues picked up five different vehicles passing my house. The other camera got three of those but totally missed the other two. And we’re talking about several seconds worth or recording time for the vehicle to go totally by the camera’s view, and the cam didn’t record anything!
Anyone have something similar happen and any advice for troubleshooting? As I’ve said, the cams are identical and had been working fine with same setup for quite a while now (probably 3-4 years) until just recently. Thanks!
Dave
