Blue Iris Help

C

CarWashMatt

n3wb
Dec 31, 2016
8
0
Hoping someone can assist.

I'm running Blue Iris with 22 Cams - most are 4mp Hikvision. I have adjusted the settings so most have low frame rates and resolution. I have tried almost every idea i've read on this site to get the cpu usage low but just can't seem to keep it down.

When I run Blue Iris as a Service, the CPU usage gets down to about 30%, but then all the feeds disconnect on the desktop and the PC searches for the internet. However, I can remotely see everything from the app.

When it freezes, and I end the task in the manager, it just comes right back.

I am running on a brand new i7-7700 with 16gb Ram

I'm at a loss. Any help/advice would be appreciated.

M
 
Forgive my lack of technicality, when it was set up, the installer used Cat6 cable, the PC is connected to a patch panel along with the cameras, each port on the patch panel goes to 2 - 16 port POE switches, each switch is plugged directly into Comcasts Router. When I look at the status, the totals at the bottom show 6300 kp/s and 465 MP/s for the camera usage. Not sure if relevant but my speed test showed 30 Mbps Download and 12.02 Mbps Upload
 
Your internet speed is not relevant since the camera traffic is all local. However some routers are bad at passing a lot of local traffic through their LAN ports, and since the PoE switches are both connected to the router, that is exactly what is happening.

So you should try arranging the network so that none of the camera traffic passes through the router on its way to Blue Iris. To do this, unplug one of the PoE switches from the router. Take the end you disconnected from the router and plug it into the other PoE switch.

One thing that commonly gets networking newbies into trouble is when they inadvertently create two or more paths between any two network devices. There must be only one path between any two network devices otherwise you have what is called a "switching loop" and this causes a "broadcast storm" which makes your network unusable until you disconnect the loop. More advanced switches and routers can handle this situation gracefully, but most of the stuff you'd find in a home will create the aforementioned "broadcast storm".
 
Thanks so much. CPU usage dropped to 68% with 5.68G Ram used.

Should the PC be able to handle more than it is at those numbers? I know its a lot of cameras but most of them are only set running at 2.1mp when they are 4mp cameras. Frame rates are pretty low for most but not all.

Would running as a service now most likely work? As opposed to before when it kept messing up?
 
Running BI as a service should not have any effect on network stability. Is this PC on Windows 7? (hardware acceleration won't work with BI in service mode on Windows 7)

If 465 MP/s is your actual total pixels per second number and not the result of some streams being offline or throttled with the CPU pegged, then you should absolutely be able to get a lot lower than 68% CPU usage. Under 20% even. Follow every recommendation in the wiki pages I linked before.
 
Its running 64-bit Windows 10. When I was running as a service before the changes you told me to make, the pc would for some reason lose connection so all the pictures would say disconnected with a yellow box around them. I would have to restart. but I could still view on app. Let me try now that I have made the change. Thanks so much for the help.
 
2 quick questions:

1. Can the video driver issue cause the cpu issues I’m having? The pc has an onboard card and an nvidia card as well. The driver is newer than what is rec in the thread.

2. When I run it as a service, cpu usage is still high, then the pc goes on and out trying to search for a connection. Have no idea why it does this.

Thanks again,

Matt
 
I don't think a video driver would be to blame for service mode problems. I really don't know why your system has trouble with running BI as a service.

You might consider just running BI not-as-service. Blue Iris Tools linked at the very top of this forum has some "watchdog" features that can restart BI for you if it freezes or crashes when not running as a service.
 
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