- Jul 12, 2015
- 19
- 0
General BI support question. I have BI 5 with Basic Support that has recently expired. I noticed the update area is now grayed out and I am not able to update in BI even for minor 5.X updates. Can you download the latest version from the website and update (i.e., will that work once installed with a now out of support license) or do you now lose the ability to update at all once your support level has expired?