Ever since upgrading to BI5 it seems that there is a memory leak after a few hours BI start to take up all the memory 16+GB and the cameras start dropping off.
Another issue we have is when retrieving clips we get errors such as:
The Video stream was lost. Due to rapid failures, automatic reconnection will not occur.
I have 21 cameras set to continuous recording, Some of my system info:
Support data:
Version: Release 5.0.0.65 x64
Service: Yes
OS: Windows 10 Pro
CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz [45%]
RAM: 11.1G
Clips: 17497 files, 10.61T/13.68T
Storage: !! E: -3.06T
These problems didn't occur on BI4
I've also emailed support but they never email me back I never get emails from support except that they received my email. Does anyone else get this issue? It seems like support is nonexistent or they're way overwhelmed.
If I can't get these issues fixed I'm going to start looking at other software like milestone.
Another issue we have is when retrieving clips we get errors such as:
The Video stream was lost. Due to rapid failures, automatic reconnection will not occur.
I have 21 cameras set to continuous recording, Some of my system info:
Support data:
Version: Release 5.0.0.65 x64
Service: Yes
OS: Windows 10 Pro
CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz [45%]
RAM: 11.1G
Clips: 17497 files, 10.61T/13.68T
Storage: !! E: -3.06T
These problems didn't occur on BI4
I've also emailed support but they never email me back I never get emails from support except that they received my email. Does anyone else get this issue? It seems like support is nonexistent or they're way overwhelmed.
If I can't get these issues fixed I'm going to start looking at other software like milestone.