BI not detecting cameras, need to restart service to work

denywinarto

denywinarto

Young grasshopper
Mar 15, 2018
53
3
I have 6 cameras,
my machine specs :
Windows server 2016
MSI Z970 A pro
i7 8700
32 gb memory
I'm also using the machine for my NAS server.
BI runs through PCIE intel NIC i210-T1 + Netgear POE switch

It's a new machine i just built this morning,
strangely after 6-8 hours running, i noticed BI process was spiking the cpu to 70-90%,
(I have done all the tweaks to minimize cpu usage btw)

so i checked it, but it says all cam not detected.
I thought it was loose cable, but turns out it wasnt.
Finally after restarting the service it works again.

Does this mean my CPU isnt good enough?
I didn't have this issue on my previous build, a 10 core x99 xeon, but i wanted something more power efficient
 
I already installed the latest intel driver for my cpu, its for windows 10, but its supposed to be the equivalent for version for server 2016.
There were no errors either during the installation
 
Hmm looks like the cpu is no longer spiking, but, "no signal" error happens agains, so i think its a
different issue. Ive tried restarting the service but its still the same, any idea?

I imported the registry setting from my old machine though, could that be the cause?
 
Look into the windows firewall. Could be that the problem sits there, as windows server blocks many traffic, unless you create custom rules.
 
Ive created custom rules in outbound and inbound to allow blueiris.exe, restart the service but its still the same.
Btw my cams are LAN only, i didnt put any DNS on the pcie nic. Its meant to be this way to reduce network, it was working fine on my old build though
 
1) are all your cameras hard wired?
2) what are the make and model number of your cameras.

The CPU if great for a 6 camera system.

Do a clean windows install if you did not do a clean initial install.
Do a clean BI install.
Add and verify the cameras one at a time.
Set camera frame rate and Iframe to no more than 15/
 
1. Yes, its all POE dahua,
2. Can't remember the exact series, will check again later but it was working fine on my old build

I did a clean windows 2016 install,
Ok I will try clean BI install today
 
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