BI Newbie: trying to get the BI app on the iphone to conenct to my BI server

[nikleb]

I think I managed to setup the basics. BI is recording, webserver appears to be working.
I can connect through the BI app from my ipad on my home network.

I can access the BI web site using a browser on my iphone (however I don't see an videos) when using cellular data (not wifi). However, I can't connect from the BI app on the iphone.

Any ideas?

 

[fenderman]

Welcome to the forum. What error do you get from the app? Make sure the user name has remote access Blue iris options>users make sure lan only is not selected and also that the user has access to recorded video.

 

[nikleb]

Welcome to the forum. What error do you get from the app? Make sure the user name has remote access Blue iris options>users make sure lan only is not selected and also that the user has access to recorded video.

Hi,

I am getting the following error: "Unable to make connection, check server address.". I verified the ISP IP of my router.
Lan only is disabled in both the general webserver setting and user setting.
The user has access to PTZ and view recorded clips.

 

[fenderman]

are you entering the proper port number after the ip address? if you are using port 80 for the webserver, try a different port...when using a port other than port 80 you must enter the ipaddress:XXXX where XXXX is the port number.
The fact that you logged in via the browser tells me that you set the port forwarding up correctly...

 

[nikleb]

I used :81.

Now I have a more fundamental problem. My demo period appears to have expired. I indented to buy a license when I confirmed all is working...

 

[fenderman]

im assuming you were using v3...you can download v4 and should be able to use the demo...if not let me know

 

[nikleb]

Yes. Upgraded to v4.0 and got a new demo period. I also updated the .Net 4.0 version.
After all the changes, I can now access my server from the iPhone (using cell data) BI app!

 

[fenderman]

Great! Make sure you have the latest update .16 installed. http://blueirissoftware.com/updates/