Terri Underhill
Getting comfortable
Is this caused by a recording setting I can change? This really messes up my owl video. Any suggestions would be appreciated. Thanks in advance for your time.
B5442E-ZE video jumping back and forth.
- Thread starter Terri Underhill
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guykuo
Getting comfortable
This looks like the NVR is set to only record a VERY short time upon movement trigger. I'm not familiar with NVR controls. Someone else with an NVR could probably help.
bigredfish
Known around here
Looks like Pre-record is set to 5 seconds and you aren't recording full time
bigredfish
Known around here
Recording ONLY motion events isnt a good idea. You see the results
Terri Underhill
Getting comfortable
I see it on playback and on exporting as well.
Terri Underhill
Getting comfortable
I know I am recording full time cause you all said I should. I will have to check the pre-record. I haven't ever paid attention to that.
Terri Underhill
Getting comfortable
It looks like all my cams are set to the same thing. In the NVR UI it's set to 4 and in PSS it is set to 5 sec. What should it be set to? Thanks in advance.
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Terri Underhill
Getting comfortable
This is Smart PSS. When I try to change from 5 to 6 I get this message. So I would think that 5 is the max. I'd think that the UI should have been correct to begin with. Guess I'll check the camera UI and see what it says there..
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bigredfish
Known around here
Yeah that’s not it then.
Did you export that video clip directly from SmartPSS as an mp4?
Did you export that video clip directly from SmartPSS as an mp4?
paul@austins.tv
Getting comfortable
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I've seen this problem your experiencing. When you have motion detection setup as well as IVS setup to be recorded. It seems to cause a clash with motion recordings. I'm guessing you don't have any other recording schedule setup as per the basic indication of the Smart PSS screenshot. Perhaps the alarm schedule may be a conflict?
Terri Underhill
Getting comfortable
yes I did. I always save as mp4. I create my video in Photoshop 2024 and it can't read the other option.
Terri Underhill
Getting comfortable
I turned off the alarm. What is IVS? Excuse my ignorance please. I am nervous about changing things I don't fully understand.
Terri Underhill
Getting comfortable
Ok I was able to set the pre-record to 6 in the ui nvr but when I went to the ui for the cam it says it should be between 0-5. Should I go back to the NVR UI and change it back to 5?
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Terri Underhill
Getting comfortable
I have had it set to record full time since the 26th. I see in the camera UI it says to set the pre-record between 1-30 everywhere else it says 1-5.. Then the second screen capture is also from the cam ui and it says 5. I'd think I should have it at 5 since the camera ui is the only one that lets me raise it above 5.
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bigredfish
Known around here
Yes I’ve seen that with SMD and IVS
check on the camera UI that you don’t have Smart plan and IVS running on that camera
Terri Underhill
Getting comfortable
I have never seen this page before. I do not have smart plan selected. And I don't have alarm set either. I'm still not sure what or where IVS is to check it. But I guess it isn't relevant since I don't have smart plan selected.
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Terri Underhill
Getting comfortable
I had not looked at the video that I uploaded here. I assumed it would look the same showing the original timeline.. I just noticed that you can't see the correct time on my video. What you should be seeing is the time jumps backwards when the image jumps. It is like the full time record is avoiding the motion record. You probably already know that but I wanted you to be aware as soon as the playback line reaches the motion it jumps back. Sometimes it will even jump over it completely. Many times on playback I have a hard time viewing the motion area because it wants to jump over it. Could this point you towards what the problem is hopefully.
bigredfish
Known around here
OK good that you dont have IVS enabled on the camera
HINT: IVS is right below SmartPLan on your image
Check that its not enabled on your NVR
bigredfish
Known around here
Wait, you don’t need Photoshop.
Post the original video clip that exports as an mp4 straight as it comes from SmartPSS or the NVR.