Just discovered that B&H is now an Authorized Reseller of Hikvision. For those looking for US warranty...
B&H Authorized Reseller of Hikvision
- Thread starter lacibaci
- Start date
...good luck claiming on that directly from Hikvision if you aren't an installer.
OK if B&H provide a guarantee themselves but otherwise makes no difference.
OK if B&H provide a guarantee themselves but otherwise makes no difference.
That makes no difference. Give it a try...
Hikvision do not provide support to end-users. Doesn't matter if you buy it from B&H or not.
Hikvision do not provide support to end-users. Doesn't matter if you buy it from B&H or not.
fenderman
Staff member
- Mar 9, 2014
- 36,892
- 21,407
I dont believe this is the case. They will provide support if you purchased from an authorized reseller, its not like they will ask you to mail in your installer license with the camera. You may have to go through BandH for warranty returns as I suspect is the case with all other distributors, not sure.. When I had a firmware issue with an older hikvision camera they provided telephone support to me no questions, never had to provide any info. BandH has a dedicated department for surveillance you anyone interested can email them and confirm.surveillance@bandh.com
In that case apologies are due... this is 100% not the case in the UK and I had heard of issues with Hikvision asking who did you buy it off etc etc. I know they have not given support when people have bought from Wrightwood for example.
But still. If the price @ B&H is reasonable then I would get from them. But if it's 50% marked up like the so called UK "authorised resellers" (who aren't!) then no-way.
fenderman
Staff member
- Mar 9, 2014
- 36,892
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Wrightwood was never an authorized reseller, in fact they were listed as unauthorized. BandH's prices seem in line with all other official resellers. You cannot expect china prices.
+1 blake. And you get free support from all of us on here! It's the sending it back to China bit I'm against.
fenderman
Staff member
- Mar 9, 2014
- 36,892
- 21,407
Hi fenderman... sorry I was still talking about Hikvision from Ali, not equipment from milkisbad. (I will word things better in future)
fenderman
Staff member
- Mar 9, 2014
- 36,892
- 21,407
Hi fenderman, who is Milkisbad and does he sell only Hikvision?
How do you buy from him/her?
Thanks!
PSPCommOp
Getting the hang of it
PM @milkisbad and ask for a catalogue. He deals with LTS which are rebranded (I may be using the wrong word) but his products are great and he provides great support. And he's a US seller.
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B&H Authorized Reseller of Hikvision
fenderman,
Your statements are absolutely true. Authorized resellers are just licensed installers. Based on my discussion with HIKIVISION a while back, resellers are not allowed to sell them online...breaches agreement.
In the case of BH Photo, warranty will be thru BH Photo. No difference buying them from amazon and/or eBay.
Just my thoughts.
+1 for Milkisbad
I've ordered 8 cameras from milkisbad and planning on ordering another 4
fenderman,
Your statements are absolutely true. Authorized resellers are just licensed installers. Based on my discussion with HIKIVISION a while back, resellers are not allowed to sell them online...breaches agreement.
In the case of BH Photo, warranty will be thru BH Photo. No difference buying them from amazon and/or eBay.
Just my thoughts.
+1 for Milkisbad
I've ordered 8 cameras from milkisbad and planning on ordering another 4
Last edited by a moderator: