Are restarts normal? Solved issue.

[zosobao]

No change it to none. Intel is still using hardware acceleration with the built in GPU. If that Intel graphics driver is the culprit then you will still have problems.

will do!

 

[Flintstone61]

if the problematic computer also shared the video card....
you may want to eliminate that from the mix
then see if the problem changes or stays the same.
I suspect though,,,,you may be experiencing something to do with Intel hardware acceleration being enabled....
It can't hurt to try a global shut down of HA,,,,

 

[zosobao]

if the problematic computer also shared the video card....
you may want to eliminate that from the mix
then see if the problem changes or stays the same.
I suspect though,,,,you may be experiencing something to do with Intel hardware acceleration being enabled....
It can't hurt to try a global shut down of HA,,,,
View attachment 144468

Thanks. I am giving this a try now. Should be able to see some results of RAM loss in several hours (if it continues) and whether the issue is resolved by tomorrow this time. I am hopeful!

 

[samplenhold]

What version of BI are you running? The latest stable version is 5.6.2.10

 

[zosobao]

What version of BI are you running? The latest stable version is 5.6.2.10

Hi. Currently, on 5.6.2.10, which is now listed as a stable release.

 

[zosobao]

No loss of available RAM after two hours. Hopefully this is the fix!

 

[zosobao]

Unexpected shutdown at 6:59PM...loss of ram continued. Stunnel?? But what would make Blue Iris restart??

 

[wittaj]

When the RAM crashes or there isn't enough, BI will crash and restart.

 

[Flintstone61]

what version are you running?
other people on the bleeding edge were talkin about restarts the other day too.

 

[samplenhold]

As the RAM utilization rises, is it all going to BI?

 

[zosobao]

As the RAM utilization rises, is it all going to BI?

I’m not sure how to track. I may shut down blue iris completely for half a day to see if any loss continues. The only thing that I am doing that may or may not be widely used is sending http type alerts when there is motion to my home automation system (Hubitat)

 

[zosobao]

what version are you running?
other people on the bleeding edge were talkin about restarts the other day too.

Latest stable version.

 

[Flintstone61]

Did it do restarts on the previous version of BI?
just because it says " stable" doesn't mean everybody will have that experience...so many hardware variables

 

[zosobao]

Did it do restarts on the previous version of BI?
just because it says " stable" doesn't mean everybody will have that experience...so many hardware variables

 

[zosobao]

It did! Today I am turning off blue iris for multiple hours to ensure nothing else can be causing the issue. There is almost nothing on the system, but I gotta try something.

 

[tech_junkie]

Faulting application name: BlueIris.exe, version: 5.6.1.3, time stamp: 0x632cbe44
Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
Exception code: 0xc0000374
Fault offset: 0x00000000000ff6a9
Faulting process id: 0x1598
Faulting application start time: 0x01d8ea18d633998c
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 480fddde-c662-4033-a6aa-aa2dfa2ed80e
Faulting package full name:
Faulting package-relative application ID:

The ntdll.dll is something I've seen even on the old pc.

Let me try to explain this error in plain words:
Data corruption detected between blue iris and system driver buffer.
This could be a video driver, or even a ram module issue.
most likely a video driver since most people install on a consumer version of Windows (7-11) and they allowed to use "unstable drivers"
Server 2016-2019 only will allow hardware that has stable drivers.
Some video card manufacturers will list a stable vs performance drivers, othertimes they are only at the video chip manufacturer's site.

 

[zosobao]

Let me try to explain this error in plain words:
Data corruption detected between blue iris and system driver buffer.
This could be a video driver, or even a ram module issue.
most likely a video driver since most people install on a consumer version of Windows (7-11) and they allowed to use "unstable drivers"
Server 2016-2019 only will allow hardware that has stable drivers.
Some video card manufacturers will list a stable vs performance drivers, othertimes they are only at the video chip manufacturer's site.

Thank you for the insight. I just ran Memtest86 for about an hour and a half with zero errors. I am running windows 10 pro with an RTX 1080 video card. Recommendations? Also, with the exception of deepstack, I am not using hardware acceleration or GPU.

 

[zosobao]

My video card is made actually an NVIDIA brand.

 

[tech_junkie]

Thank you for the insight. I just ran Memtest86 for about an hour and a half with zero errors. I am running windows 10 pro with an RTX 1080 video card. Recommendations? Also, with the exception of deepstack, I am not using hardware acceleration or GPU.

RTX 1080? I didn't think they used the RTX designation till the Geforce 20 series.
GTX1080 would make more sense from a Geforce 10 series.
But it should use the "studio" driver instead of the "Gaming" driver

NVIDIA Studio Driver | 472.84 | Windows 10 64-bit, Windows 11 | NVIDIA

Download the English (US) NVIDIA Studio Driver for Windows 10 64-bit, Windows 11 systems. Released 2021.12.13

www.nvidia.com

 

[zosobao]

RTX 1080? I didn't think they used the RTX designation till the Geforce 20 series.
GTX1080 would make more sense from a Geforce 10 series.
But it should use the "studio" driver instead of the "Gaming" driver

NVIDIA Studio Driver | 472.84 | Windows 10 64-bit, Windows 11 | NVIDIA

Download the English (US) NVIDIA Studio Driver for Windows 10 64-bit, Windows 11 systems. Released 2021.12.13

www.nvidia.com

You are correct GTX1080. I will give that studio driver a try.