App DMSS connection failed

reins5

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Hi, lately I no longer upload videos from push notifications, let alone the recordings of the previous hours (both wirelessly and with a telephone data line.
A month ago everything was working fine.
Do you also have the same problem?
Thank you
 

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jarrow

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Could you give a bit more details?
Is live view working? Are you able view footage from a different device, like a laptop with SmartPSS or the NVR itself with a monitor?
How did you connect to the NVR, via P2P, local IP address and VPN or WAN IP address with port forward?
 

reins5

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Does live view work?

YES

Are you able to view footage from a different device, such as a laptop with SmartPSS or the same NVR with a monitor?

YES

I AM CONNECTED p2p

but as i told you before it worked.
 

paul@austins.tv

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Do not know where your located in the world and some lacking information but....... Sometimes if the time is not correct on the CCTV NVR and DST hasn't been adjusted correctly, the DMSS application will act as you have described.

Hopefully this may help?
 

reins5

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I am in Italy. Everything works except notifications.
The date and time is updated
 

paul@austins.tv

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"let alone the recordings of the previous hours" I understood was also a problem?
 

gregip

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Consider re installing an earlier version of DMSS (I used apkpure.com). I recently found out that Google Store automatically updates DMSS whenever there is a new version of DMSS and people report that some of these updates screw up your system. I immediately located and then disabled the auto update item in my Google Store account. I was not aware that this auto update occurred and hate the fact that Google ticked this option without my knowledge.
By the way, from my vague memories I recall that P2P is not a secure way of accessing your NVR data so I recommend you study this issue for yourself. (The NVR manual, of course, never tells you this.) I installed OpenVPN to overcome that problem and I also ensured my NVR and cameras reside on their own dedicated network.
 
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