nayr
IPCT Contributor
wow thats really old, You can try a firmware update.. this is the one that came on my 4216-4k, it should work for you too: https://cloud.nayr.net/index.php/s/Xp9b0Kj3hmyItVh
I'd wait until the next time your at the property though.. did you get the NVR w/built in PoE? or external.. if your using external power you can try using iDMSS to connect directly to the cameras and not the NVR and see if that fixes it.
I'd wait until the next time your at the property though.. did you get the NVR w/built in PoE? or external.. if your using external power you can try using iDMSS to connect directly to the cameras and not the NVR and see if that fixes it.