Amcrest Poor picture quality at night

Paulieboy

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Hello,

I just installed 3 new Amcrest POE Dome cameras. They appear to be working properly because the picture is very good during the day time, but I am having a hard time configuring them to have a good picture during night time. They are set up at the optimum height of 10 feet but still having issues finding the correct settings. Can it be something as simple as re-positioning the lens on the camera itself? Any suggestions would be helpful.

Thank you
 

Paulieboy

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Sure, I will snap a screen shot of each tonight and send it to you....Thank you
 

mat200

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Sure, I will snap a screen shot of each tonight and send it to you....Thank you
Hi Paulieboy,

Also what models ?

note: we typically prefer 6-8 feet high for better angles for facial ID image capture: "They are set up at the optimum height of 10 feet but still having issues finding the correct settings"
 

Paulieboy

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I found the model #:

Amcrest UltraHD 4K (8MP) Outdoor Security POE IP Camera, 3840x2160, 98ft NightVision, 2.8mm Lens, IP67 Weatherproof, IK10 Vandal Resistant Dome, MicroSD Recording, White (IP8M-2493EW)
Will take the pictures tonight?
 

mat200

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I found the model #:

Amcrest UltraHD 4K (8MP) Outdoor Security POE IP Camera, 3840x2160, 98ft NightVision, 2.8mm Lens, IP67 Weatherproof, IK10 Vandal Resistant Dome, MicroSD Recording, White (IP8M-2493EW)
Will take the pictures tonight?
note: older version has a 1/2.5" sensor .. newer a 1/2.7" sensor ..

Thus I would not expect stellar night time performance ..


From Amazon .. ( attempted to get tech specs from Amcrest but got a 404 error .. ) ..

1687375465894.png

Link to Amazon Tech Spec PDF .. shows info for v2 of this ..

Image Sensor 1/2.7” 8 Megapixel Progressive CMOS

see spec sheet attached

1687375642557.png
 

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Paulieboy

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Hi here are some pics of the three cameras I installed. I have played with the settings and some seem ok but nothing great so far. I playes with using the color mode that gave me somewhat of a good picture at night but when day comes they seem a bit off. I set the lenses of each prior to mounting so i do need to adjust the lens better and was wondering if part of the problem is that they are facing the building to much and it is causing this problem with getting a good image? Also with the web interface of the Amcrest. All the setting are confusing to a beginner like me. Is there some literature somewhere where I can read about what each of the settings and modes are? I think that would help in the future? As you can see the night pics are very dark but during the day the cameras work like a charm. Any suggestions would be helpful. Thank you
 

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wittaj

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You have several things not going in your favor:
  • Domes outside if not covered are problematic - dust and rain stick to them and will cause issues.
  • Domes love to reflect IR bounce and light from anywhere else and mess up the image.
  • You have an 8MP camera on a sensor designed for 2MP so a 2MP would perform better at night.
  • You have way too much building in the field of view bouncing IR and messing up the exposure settings.

In terms of getting the most out of the camera, here is my "standard" post that many use as a start for dialing in day and night that helps get the clean captures.

You need to get off of default. You only think they look good because your camera hasn't been tested yet with a middle of the night perp. Even a great camera like the 5442 on default settings will result in motion blur ghosting at night and then all you can tell the police is what time it happened.

These are done within the camera GUI thru a web browser.

Start with:

H264
8192 bitrate
CBR
15FPS
15 iframes

Every field of view is different, but I have found you need contrast to usually be 6-8 higher than the brightness number at night.

We want the ability to freeze frame capture a clean image from the video at night, and that is only done with a shutter of 1/60 or faster. At night, default/auto may be on 1/12s shutter or worse to make the image bright.

In my opinion, shutter (exposure) and gain are the two most important parameters and then base the others off of it. Shutter is more important than FPS. It is the shutter speed that prevents motion blur, not FPS. 15 FPS is more than enough for surveillance cameras as we are not producing Hollywood movies. Match iframes to FPS. 15FPS is all that is usually needed.

Many people do not realize there is manual shutter that lets you adjust shutter and gain and a shutter priority that only lets you adjust shutter speed but not gain. The higher the gain, the bigger the noise and see-through ghosting start to appear because the noise is amplified. Most people select shutter priority and run a faster shutter than they should because it is likely being done at 100 gain, so it is actually defeating their purpose of a faster shutter.

Go into shutter settings and change to manual shutter and start with custom shutter as ms and change to 0-8.3ms and gain 0-50 (night) and 0-4ms exposure and 0-30 gain (day)for starters. Auto could have a shutter speed of 100ms or more with a gain at 100 and shutter priority could result in gain up at 100 which will contribute to significant ghosting and that blinding white you will get from the infrared or white light.

Now what you will notice immediately at night is that your image gets A LOT darker. That faster the shutter, the more light that is needed. But it is a balance. The nice bright night static image results in Casper blur and ghost during motion LOL. What do we want, a nice static image or a clean image when there is motion introduced to the scene?

In the daytime, if it is still too bright, then drop the 4ms down to 3ms then 2ms, etc. You have to play with it for your field of view.

Then at night, if it is too dark, then start adding ms to the time. Go to 10ms, 12ms, etc. until you find what you feel is acceptable as an image. Then have someone walk around and see if you can get a clean shot. Try not to go above 16.67ms (but certainly not above 30ms) as that tends to be the point where blur starts to occur. Conversely, if it is still bright, then drop down in time to get a faster shutter.

You can also adjust brightness and contrast to improve the image.

You can also add some gain to brighten the image - but the higher the gain, the more ghosting you get. Some cameras can go to 70 or so before it is an issue and some can't go over 50.

But adjusting those two settings will have the biggest impact. The next one is noise reduction. Want to keep that as low as possible. Depending on the amount of light you have, you might be able to get down to 40 or so at night (again camera dependent) and 20-30 during the day, but take it as low as you can before it gets too noisy. Again this one is a balance as well. Too smooth and no noise can result in soft images and contribute to blur.

Do not use backlight features until you have exhausted every other parameter setting. And if you do have to use backlight, take it down as low as possible.

After every setting adjustment, have someone walk around outside and see if you can freeze-frame to get a clean image. If not, keep changing until you do. Clean motion pictures are what we are after, not a clean static image.
 

mat200

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Hi here are some pics of the three cameras I installed. I have played with the settings and some seem ok but nothing great so far. I playes with using the color mode that gave me somewhat of a good picture at night but when day comes they seem a bit off. I set the lenses of each prior to mounting so i do need to adjust the lens better and was wondering if part of the problem is that they are facing the building to much and it is causing this problem with getting a good image? Also with the web interface of the Amcrest. All the setting are confusing to a beginner like me. Is there some literature somewhere where I can read about what each of the settings and modes are? I think that would help in the future? As you can see the night pics are very dark but during the day the cameras work like a charm. Any suggestions would be helpful. Thank you
Double check the dome on the backyard camera is clean ..

1687456899256.png
 
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