- Dec 19, 2015
- 199
- 177
I am experiencing an odd BI behavior. This started after I recently updated from a version 4.x to version 5.x using the in app updater.
I have repaired the DB. I have deleted and rebuilt the DB. I have rebooted the machine, I have installed the minor newer versions of BI as they became available and it still persists (I am currently on 5.4.9.4 x64).
It has been happening for a few weeks now but only intermittently. It has happened on different cameras and different times of day, I cannot see a pattern to the behavior. The footage is from the correct camera but simply at the incorrect time. The cameras record continuously so if I browse the large blocks of recorded footage in the "new" selection to the correct camera and time that should be being displayed by the alert the footage is there and it plays normally so it appears that the alert is pointing to the wrong segment of video.
Given that it really appears to be Blue Iris since the footage records correctly and plays correctly outside of the alerts list it may not be relevant but all the cameras are Dahua and the issue has happened to different models I have, I have not changed the firmware on any of my cameras for over a year, well before this ever started.
If anyone has any suggestions I would love to hear them.
Here are a few screen shots to help illustrate the issue more clearly. The file names are fairly clear but the image with the night image displayed is the behavior occurring as it should be playing footage recorded around 06:43am but is instead playing footage from about 04:31am that same day.
As an interesting additional point of information which I only just noticed while writing up this point. The listing of recorded blocks of video under the "new" selection shows the 2 recordings that pertain to this instance of the issue occurring. The footage being displayed incorrectly lines up to the second with the start of the older block of recorded footage and the alert footage that should be being shown occurs in the last seconds of that same block of footage which is time stamped 04:31:47 PTZ2. The second block of footage is time stamped 06:43:20 PTZ2 which is 1 second past the time of the event plus the alert time which is 06:43:08 + 13 seconds of alert trigger time. Here is a screenshot of the listings in "new":
Thanks very much for taking the time to read and try to follow my explanation.
I have repaired the DB. I have deleted and rebuilt the DB. I have rebooted the machine, I have installed the minor newer versions of BI as they became available and it still persists (I am currently on 5.4.9.4 x64).
It has been happening for a few weeks now but only intermittently. It has happened on different cameras and different times of day, I cannot see a pattern to the behavior. The footage is from the correct camera but simply at the incorrect time. The cameras record continuously so if I browse the large blocks of recorded footage in the "new" selection to the correct camera and time that should be being displayed by the alert the footage is there and it plays normally so it appears that the alert is pointing to the wrong segment of video.
Given that it really appears to be Blue Iris since the footage records correctly and plays correctly outside of the alerts list it may not be relevant but all the cameras are Dahua and the issue has happened to different models I have, I have not changed the firmware on any of my cameras for over a year, well before this ever started.
If anyone has any suggestions I would love to hear them.
Here are a few screen shots to help illustrate the issue more clearly. The file names are fairly clear but the image with the night image displayed is the behavior occurring as it should be playing footage recorded around 06:43am but is instead playing footage from about 04:31am that same day.
As an interesting additional point of information which I only just noticed while writing up this point. The listing of recorded blocks of video under the "new" selection shows the 2 recordings that pertain to this instance of the issue occurring. The footage being displayed incorrectly lines up to the second with the start of the older block of recorded footage and the alert footage that should be being shown occurs in the last seconds of that same block of footage which is time stamped 04:31:47 PTZ2. The second block of footage is time stamped 06:43:20 PTZ2 which is 1 second past the time of the event plus the alert time which is 06:43:08 + 13 seconds of alert trigger time. Here is a screenshot of the listings in "new":
Thanks very much for taking the time to read and try to follow my explanation.
