Alert footage cuts of after 10sec on mobile only

Neil Sidhu

Getting the hang of it
Mar 9, 2019
111
12
Toronto
Wondering if anyone else has had this issue where the alert footage cuts of after 10 sec on mobile device only. If i view that same alert on the UI3 or BI Server, the clip is full 3min (180s) which is what i have the break time set to.

I have re-installed the mobile app and same thing.

Thank you