Adding new camera (IPC-T54IR-ZE-S3) causes BI to flicker/unstable

M

marinenickel

n3wb
Jul 17, 2018
26
5
USA
I purchased a couple of IPC-T54IR-ZE-S3 to add/upgrade my current list of cameras. The camera is initialized/configured and working.
Going into BI I put in the IP and click on Find/Inspect which comes back with
/cam/realmonitor?channel=1&subtype=0&unicast=true&proto=Onvif
Click to expand...
Once I enable the camera BI starts becoming almost unusable. The clips on the side flicker, the other camera freeze/go on and off the screen. It takes a couple tries to disable the new camera and then everything is fine.
I have no idea what is going on as I've never had issues adding new cameras into BI. Any ideas?

Current version = 5.8.1.3
 
we'd need to know if your hardware is up to the task, ( what kinda PC) what is the configuration of the Storage drives and the C:\ drive.
and how many FPS your using on all your cams, or if "intel" or Nvidia NVDEC or NONE is selcted with hardware decode setting. my 5442 Z4E Find/Inspect
says /cam/realmonitor?channel=1&subtype=0&unicast=true&proto=Onvif
 
are you using Substreams?
 
I can't imagine adding 1 camera would cause the system to become unstable. Especially since I disabled one the new one is currently replacing. But here we go:

Dell Optiplex 9010
i7-3770
16GB RAM
C Drive = 840 EVO (250GB)

Cameras are all at 15 FPS
Hardware Decode is set to Default for all cameras except for my Doorbell which is set to Intel.

Edit: Substreams on all cameras
 
in the master control of hardware decode,,,in the other menu for Cameras is the " Default" that handles the setting for all the cams assigned to "Default"
1748290547765.png
 

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I had a lot of instability with my i7-3770 Optiplex 7010. Some of it was a crappy WD blue drive, ( factory refurbished allegedly ) and no substreams on my early version of BI 5.0.
i was runing about 12 cams and you never knew what you'd find on Monday at the Condo. 1/2 the time it was frozen. I learned about the drivers for intel graphics being a possible prob.
 
Then wittaj told me to turn " Intel" to NO...and it was more stable
 
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then I got a version supporting substreams and it was better.
Eventually move to an i5-8500 HP Elitedesk G4 800 SFF, and all the issues died away.
 
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Yep look for a stable video driver and turn off hardware decode/acceleration.

Confirm substreams are actually running.

Post a screenshot of the BI camera status page that shows the FPS/Key, bit rate, etc. Of all the cameras on one table and at the bottom shows a MP/s number - screenshot that whole page.
 
marinenickel said:
So I set hardware accelerated decode to No, re-enabled the camera and now it's showing.
Is there any reason to re-enable this settting?
Click to expand...
you can selectively use it on select cameras, but not the whole system...The graphics driver for the i7-3770 is glitchy on some hardware.
 
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Yes, thank you! Will check if there are any updated GPU drivers.

Also will look into i5-8500 Ho Elitedesk G4 800 SFF. Appears they are really cheap PC's. I know my Optiplex is getting quite old.
 
they run very stable with BI. ask @looney2ns he had some trouble with an Optiplex. Optiplex are good, but later hardware in the 4th -8th Generation is really good. esp. if its not running a ( here we go @samplenhold )...a Crap Load
of cameras.
 
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this flavor of Elitedesk still retains 2! yes2! 3.5" HDD bays. and win 11 compatibility, and motherboard mounted SSD.
 
I run 2 WD purp surveillance drive on both my bI machines. It's my pet theory/feeling/experience that playback works more fluidly when some of streams are directed to another drive.
 
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