5232R-ZE issue with IR on

reeves1985

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Seem to have found an issue with 1 of my 5232R-ZE cameras.

It's one of the latest black ones, with the latest firmware on it.

I stumbled on it last night and wondering
A) if it's a big
B) if it's just me

The issue is during darkness when there is basically no ambient light and only IR from the camera on I've noticed that if a subject is not directly in more or less the centre of the image then the subject has no focus and is very very soft and quite blurry.

This is a stationary subject e.g. me stood looking at the camera.

I'm running default settings with smart IR turned on.

It's in my back harder and there's nothing in close proximity to the camera to cause any ir reflection or bounce back.

It's zoomed in about 50% using auto focus

This issue is only effecting this 1 camera.

I have another camera 2 of the same cameras 1 of which is exactly the same, bought at the the same time and this doesn't exhibit this issue.
The other camera is also in a alley so you would think that that would be the camera with the problem as there's walls to cause reflection and bounce back but this actually works great.

Anybody else have this issue
 

bigredfish

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Can you post sample pics of the two so we can see the difference?
 

reeves1985

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I can post a pic of the cam in question no problem.

I'll grab one later when it dark in fact I've got one from the specific cam in question

I'm stood totally still so no movement to take in to account

20190620235551813ch01.jpg
 

bigredfish

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What is your DNR setting? Shutter speed?

It does look odd if ou are standing still. As if the lens isnt sitting right. Maybe try zooming in and out to see if it sets.?
 

reeves1985

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What is your DNR setting? Shutter speed?

It does look odd if ou are standing still. As if the lens isnt sitting right. Maybe try zooming in and out to see if it sets.?
Yeah I'm stood completely still as I was testing something on a new BI install.

I've verified that it's not just shown in BI.
It's the same from the web guiand also from the NVR

I've tried zooming in and out to try sort it.

The auto focus looks like it's working as it should when you zoom.

I haven't manually focused it to try that yet.

Shutter speed etc is set to auto
 

bigredfish

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hmmmm maybe one of the Pros here can help .. maybe the lens is sitting catywhampus? I've seen folks discuss that here before..
 

reeves1985

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Catywhampus?

Never mind had to Google that haha.

I'll wait and see if anybody else has any suggestions
 
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