Read the Amcrest documentation for setting up the web access.
If this is a new cameras I recommend sending it back
--------------------------------------------------------
1. Connect the camera to power and wait 30 seconds for the camera to start-up and initialize.
2. Using Internet Explorer or Safari, go to
www.AmcrestView.com and register an account. You will be required to activate your account by e-mail (double-check your spam folder).
3. Once activated, download and install the plugin for your web browser. The installation of the plugin will require all web browsers to close.
4. Log in to your account. To add a camera, click the “Add Device” button. Give the camera a name, enter the UID (found on the bottom of your camera), then enter the login details for the camera. The default username and password for the camera is admin.
5. Once added, the camera should appear in the device list. Click the icon next to the camera’s UID to open the live viewing and playback interface.
6. The device is now successfully setup for live viewing and playback!
For additional assistance, please contact us at
www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at
www.amcrest.com/videos