Due to the excellent advice at ipcamtalk.com in my search for the right camera to cover our playground, I picked the IPC B5442E ZE bullet and purchased from Andy (Amazon) and just finished the install yesterday. Great detail with it's 4MP which is twice the MP of the previous camera and because of the great support from Andy he took care of a minor problem promptly and setup initialization and IP change so basically it was just a plug and play for me. Now that is support. So much that I'm ready to get another one from him to cover the sidewalk walkup to our office, I'm thinking of this one .... IPC-T5442TM-AS ... in 2.8mm since it doesn't appear that going up to 3.6 mm would really be an advantage. Advice? Currently we have an old Logitech Alert which isn't good enough for any kind of recognition at night, and easy enough for a vandal to just reach up and yank it off the wall. There are some dim night lights covering the sidewalk (until someone accidently turns them off) so I don't think the in-camera type that has the leds would really have any benefit. Andy mentioned going to him directly through paypal might be the easier process then going through Amazon. It might be a simpler process if I need support (which I often do) so I might try that this time. I'm not a professional and that's why I come here. Even the comments about my shabby install cabling were immensely helpful. And true.