Hello everyone . I've got an older dvr DS-7208HQHI-F1/N which is bounded to ezvis online service to view on mobileapp and i could not connect with Platform Access Mode : Hik-Connect as it says to unbind from the account and i cant remove it no matter what i've tried.I also tried with SADPTool...
I bough a 16 channel NVR system used. Model number DS-7716NI-14/16P . I installed the last firmware upgrade to it. I am the administrator of it, an it is online. Have full access within it. But previous owner does not own the phone number associated with the Hikconnect phone app account for...
hi, hikvision have now blocked older devices from being unbind using self service. as per article link
https://supportusa.hikvision.com/support/solutions/articles/17000130818-why-can-t-i-unbind-my-older-recorder-
Question: Why can't I unbind my older recorder?
Answer: Due to changes in...
The device is added by other users.Please help me unbind so I can help customer do settings since this customer ask others to do cctv settings before.Anyone know where to unbind? Thank you so much.