not working

so I'm using (np-rt500p) all working fine Today - I went to factory reset the camera (preset: 96), but I enter 95, it show a menu for a few seconds before disappearing, I tried to move the camera and nothing, for some reason the zoom and Focus buttons were fine, Until I reset the...

Hello. i am new in form. I bought a ptz camera from aliexpress. The camera has become inoperable after updating through the application. Only the lights remained on like a lamp, as seen from the photo. how do i fix with which application is it possible to access? the camera is not responding

Hi everyone, My environment is the next: When i'm creating user via web interface i see that i can assign MAC address to user. But when i fill all the forms(username, password, mac address, etc) i can't connect from my device. MAC address in configuration is the same as on my phone, Could...

Hi! First of all compliments for this forum. It has really given me already so many useful information in the past months. I read a huge amount of threads and ended up buying some Dahua varifocal turret starlight cameras (IPC-HDW5231R-ZE) and a NVR (NVR4216-4KS2) plus an external POE switch. It...

I installed BI 4 today and when I run it I get the following error and it will not load. Anyone have any ideas on what's the issue? BI 3 works fine.