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Hello, I have internal Amcrest camera connected to my HikVision NVR. Everything works as it should except audio when playing back from a broswer/PC. Audio works fine when playing back on my iPhone using iVMS-4500. What could be the problem? It looks like audio is recorded correctly. PC...

Hi guys, I had a look at Hikvision website and the most recent firmware version I can see for my NVR is v3.4.98 build171121. DOWNLOAD EU PORTAL When I logged in to the box, I can see the firmware is actually v3.4.100 build180626 - How come? The device has been purchased in UK (not a "grey...

Hi all, I always thought more Megapixels will give you clearer and sharper image, but what if the night vision is also very important for me? What shall I go for? DS-2CD2035FWD-I or DS-2CD2055FWD-I

Hi guys, Just a question as I'm getting bot confused here - does anyone know what is the Capture Mode for within Image --> Video Adjustment ?? I have enabled it recently (2560*1440@25fps) and the resolution of my camera dropped to 1920*1080P = 2MP rather that 2688*1520 = 4MP but the NVR still...

Hello all, Not too sure what happened with my DS-7616NI-E2 /8P/A but it's terrible... I used to access my NVR from my PC via network using IE 11 browser and I was so happy with the way it worked. Not too sure if it's since I have upgraded it to the newest firmware or because I have...

Hi Guys, Any know where to download it from? I have recently bought DS-2CD2042WD-I 6mm and it came with pre-installed firmware V5.3.8_151224 but can't see it yet on HikVision website available for download...

Hi Guys, Everytime when upgrading the firmware for my NVR or IP Cameras via web browser (IE11) it doesn't work. I select the firmware file from my HDD click upgrade and it's say upgrading but nothing is happening. Can log to the same camera/nvr via another IE tab. I have tried via Google Chrome...

Hello guys, What is the most recent stable firmware version and where can I download it from for DS-2CD2042WD-I ?? I have recently purchased 2x of those each with different firmware version: DS-2CD2042WD-I 6mm - V5.3.8_151224 DS-2CD2042WD-I 4mm - V5.3.6_151105 I have 3x of DS-2CD2042WD-I...

Hi guys, There is another way to connect to the cameras connected to built-in PoE switch by connecting one of the PoE interfaces of NVR to the same switch/router as NVR's LAN interface is connected to (please see attached diagram). Each NVR PoE interfaces is expecting to see a different IP...

Hi guys, Probably silly question but I have this NVR for a couple days only and not too sure how to configure everything yet. So I got my firmware upgraded to the newest v3.3.4 and I'm very impressed how nicely the unit has picked up all the cameras. Now I would like to get it configured to...

Hi guys, Was wondering if someone can help at all. I'm new to HikVision NVR and have some troubles adding new cameras to it. HikVision DS-7616NI-E2/8P/A, and HikVsion IP camera DS-2CD2042WD-I. I have internal network of 10.20.30.X/24. IP camera has been given static IP of 10.20.30.11 LAN...