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Hello, I purchased a used NVR (DS-7604NI-K1/4P(B) on version 4.30.091 from eBay to help out a friend who needed some cameras. All factory reset and works, but when I try to use the hike-connect app, it says it's bound to an account. (Image below) I have tried messaging the seller, and no...

Hello all, I have a DS-2CD2386G2-ISU/SL which is in overall good contion and hasn't had much use but some of the pins on the POE connector was bent I tried to fixed them but no luck. I have seen on Youtube about repiaring a camera by cutting off the POE connector on the camera and soldering...

Hello all, I have managed to get a DS-2CD2643G0-IZS fairly cheap but it is missing the original backplate/junction box is there any way I can obtain one or can I just buy one separately thanks in advance.

Hello I purchased a new camera 8MP DS-2CD2386G2-ISU I was wondering if its possible to keep the LED light on during the night instead of using IR. I have a DS-2CD2347Gl-LU and the LED light stays on all night and turns off in the morning is there anyway to do this with my other camera...

Hello I have a Hikvision 8ch NVR with 3 cameras they have a microphone built in. I was wondering if there is anyway to share the cameras video feed only with out sound. I have checked the permissions on the Hik connect app and doesn't seem to be that sort of option. The app only seems to...

When I receive notifications top right of my NVR I get told "Line crossing ect" when I click play it will show me a preview but starts like 1+ mins before the actual line crossing is there any way to change this so it shows me 5 seconds before and 5 seconds after? Hello, quick question with my...

Hello, I am getting a problem with pink ghosting with moving images on my camera DS-2DE4A425IW-DE I am using a DS-7608NI-I2/8P NVR. I have factory reset multiple times, made sure all settings are default and camera is fine but soon as I enable WDR wide dynamic range I get pink ghosting. I have...