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Hi, I purchased an EmpireTech 8MP IR Turret Smart AI IP Wired Camera,2.7mm–12.0mm Motorized Vari-Focal Lens,Support POE, Built-in MIC SMD 3.0, Face Detection,People Counting,White from Amazon on August 12, 2022. Today, the camera footage appears washed out (with gray). I checked the lens, and...

I am having an issue where blue iris restarts once or twice per day. It is happening when there are no alerts or anything happening directly in front of the restart. Are restarts just something to live with? How many restarts would be considered normal behavior? By the way, this is a new PC...

Happened early Monday morning. Video was shared with police because the car that goes by in the video had gone by about 10 minutes earlier. The family stated they believe there was a hit taken out on the man, a nightclub owner. The home where it happened is not in my line-of-sight as it way off...

I did a routine update (my support ended in April) and it went to an evaluation version. (i had been on version 5 for quite some time) I had figured only a major version (like v6) would require a new activation. Is something wrong here? When I enter my activation key, I still get the evaluation...

Hi, I am hoping to perhaps be provided support from a camera that I purchased from the Amazon store on October 29, 2019. The camera has developed an issue where it begins to repeating frames for many seconds at a time on live view. This is also what is being recorded. The camera worked fine...