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I book an online appointment to speak with someone regarding a BI issue that I can't seem to fix. Has anyone had any issues? I scheduled the appointment. It's $60.00, didn't have to pay anything but no one ever called.....?

The short of the long of it. We purchased a home with cameras already installed using a NVR which was built buy a company whom is no longer in business. I am replacing one camera did some research and purchased the following: Dahua Technology 1A404XBNR 4MP Outdoor Mini PTZ Network...

Updated to BI 5 and since that we have lost all text alert notifications. Anyone else have the same issues? I have noticed that there is a new update everyday which makes me think it is a software issue. What is odd is the everything was working and now I have lost all notifications from all...

We purchase a home with BI installed so I have been working through issues when I have time.. I am looking to upgrade our system as we run a total of 11 cameras two of which are ptz’s and are running extremely slow. What is everyone’s thoughts on the following system from Best Buy? It is a...

So I had cleaned up some files. After I did so I now see this at the bottom of BI.. any suggestions as to what it is and what it mean? It is displayed in the red.. TIA