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Camera Model: DS-2CD2032-I Firmware version: V5.2.5 build 141201 encoding version: V5.0 build 140714 Just did some research and saw that my serial number has "CCCH" in it which means its a grey market. New the price was too good to be true. Anyway I have had these cameras for 2 years now and...

running isms-4200 on a pc. Does IVMS-4200 perform the functions of a decoding server or does it just connect to a physical device that performs that function? trying to figure out what I'm doing wrong as i can map the pc running isms as the decoding server but nothing is there to decode. I am...

Three questions 1) IVMS 4200 Client VS IVM 4200 PCNVR please clarify the difference?? 2) IVMS-4200 Client Decoding Server How do you add the device and get it to work? I tried to set up the video wall but when I added the decoding server it would not find any devices. Am i suppose to start a...

I have 7 HK 2032 bullets all connected to my readynas 104. working well so far but noticing my nas is getting hot in the system temp 70c. Not sure if this is normal but it doesn't seem it for me. Mu disk is around 40c but I'm not to flussed by that, its the system temp that scares me. It has...

really struggling to find a setting that will do away with false alerts from shadows. using expert setting as normal does not allow enough flexibility to prevent the false alerts. I have tried moving the sensitivity to 1-15 to reduce the size of what can trigger it and the proportion to to 80...

I have 7 hikvision cameras. i have them connected to my POE smart switch. From the smart switch I have a NAS connected. I am currently setting the cameras up to record to my readynas. Will this setup allow me to record to my NAS and then view playback remotely with the mobile app IVM-4500 or do...

I purchased 7 hikvision cameras from aliexpress. 6 DS-2CD2032 and 1 DS-2CD2532. I have installed and configured them on my local lan through a POE switch. All local config was without issue. Now it gets interesting. When trying to connect them to the internet to view outside my home its been a...