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I recently upgraded from a Dahua hybrid NVR/DVR to a Hikvision DS-9632NI-I8 NVR. I've slowly gotten to understand most of the functionality - I'm just stuck on one thing that I think it should do but I can't get it to do. I want to capture simple snapshots of events - so, for instance, if I...

I've been struggling with my Dahua hybrid NVR for days now. I'm trying to do something that I used to do with my old Ganz and was very simple but for some reason I can't reason out how to do with the Dahua. I've got 5 analog cameras and 13 IP cameras hooked up. I've got motion detect enabled...

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Hi all, I currently have 13 Hikvision cameras in my installation. My most recent 2 are DS-2CD3345-I which I got on AliEx for a great price. I'm having a problem with one of them, though. It keeps dropping offline. I'd like to restore/upgrade the firmware but can't find a firmware file on...

I've got 18 cameras running in my BI now. After adding the last couple I need to rearrange them. I've done so with no trouble in the past so I didn't sweat it. I can move some of them no problem. Others, though,when I put the 'hand' cursor on the video area it seems to 'pan' around the video...

So I've been sitting here for a while trying to figure out how to get geofencing enabled. I'm running BI 4.4.7.4x64 and have the mobile version on my android - v2.0.44. I've been looking at videos and help files and they all seem to have something in the setting section of the mobile app to...

I've got 9 or 10 Hikvision cameras so I'm pretty familiar with them. One of them, though, a DS-2CD2332-I, has lost it's configuration screen. I can log into it fine and the live view, playback and log menu choices work but when I click on configuration I get nothing. It's weird. I even tried...

I've been using BI for 3 or 4 years now. I have 14 cameras in my system. Yesterday I was browsing through them trying to find video of a beaver that ruined one of my trees (yes, a beaver! - I'm beginning to really hate nature). I normally have up a view of all 14 cameras with the clip...