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There is no recorder (NVR). The customer uses the cameras to monitor their livestock during the birthing period. I can ping the gateway. I was wondering if there was a setting that I am missing because of the newness of the interface.

I installed 3 Dahua N53CB62 at a customer site and came across an odd issue with P2P. The status in "Platform Access" shows offline, but I am able to connect to them remotely using my SmartPSS at the office. The customer is also successfully viewing them on the DMSS app even when they use the...

ok...thank you.

I am trying to playback recording simultaneously on both channels of a Dahua DH-IPC-HDBW5441FN-AS-E2. When I select both channels for "motion" recordings, it starts out showing both cameras but one will eventually drop out and not show anything. The picture I am submitting shows both cameras...

From what I understand, you can't connect the AD110 without the Smart Home app, which connects the AD110 to the local and then finally the "server". So for this device, I don't think it allows for any other connection but P2P if you are correct about the server. As jmhmcse mentioned, its a...

Here's a head scratcher.... For the past few days, I have been trying to install an Amcrest AD110 for a customer. The camera would go through all the steps, and even say "You have successfully connected to the network" and turn solid blue. It would only fail at the last step of connecting to...

alastairstevenson: I was mostly referring to the process of having to contact and depend on Hikvision to reset the password, I have never come across a vendor before that required this...however, you make an excellent point that my camera(s) are still vulnerable despite Hikvision's reset...

Thank you...It did not even occur to me that the camera (of 3) is possibly being hacked. Forgive my ignorance, but I really thought that the Hikvision password/reset method was "THE safeguard"; then why the this particular method? Do other vendors do this? I did go to the website to download...

4 times in the past 3 weeks my DS-2DE7230IW would lock and then display "incorrect username or password" for no apparent reason. The first 3 times happened during business hours, so I was able to send in the XML file and get the password reset (the default password would not work.) I brought...