Search results

  1. klayanderson

    Poof! Cameras Gone, Along With BI Support....?

    Thank you. I'll try this on Monday. OK. Just for clarification, it is in admin mode and running with all cams and settings. I don't think I have it running as a service, but I'll check. Can I do the registry deletions while the program is running? If I quit the running program, I will loose...
  2. klayanderson

    Poof! Cameras Gone, Along With BI Support....?

    Thank you for your response. First run after upgrade showed all normal cameras and settings. I checked all the settings and they seemed OK. I quit the program in admin mode to restart it in the use mode and thats when everything disappeared. I've tried several things and it still disappears. I'm...
  3. klayanderson

    Poof! Cameras Gone, Along With BI Support....?

    Looks like US$60 a session. I can PayPal you.
  4. klayanderson

    Poof! Cameras Gone, Along With BI Support....?

    Sir, I waited a month and it was an appropriate time to upgrade this particular account. To assume is to sin. How much of a beta tester do I have to be for BI? So, what kind of user error am I making? I have paid over $200 in the last two years for priority support. I am not expecting a phone...
  5. klayanderson

    Poof! Cameras Gone, Along With BI Support....?

    After upgrading, as the v4 cameras disappeared with the upgrade, (with a full version) and activation I entered all 22 of the customers cameras in admin mode. I set up schedules, alert, email addresses, you name it – – we set it up again. After closing the program and re-launching it for user...
  6. klayanderson

    TMobile (Or Others): Do They Strip Out Stills?

    I’ve a client that the current BI sends both text alerts and emails. Texts to his wife and emails to him. He gets the emails with stills and movie, She just gets an alert text with nothing. They are both on TMobile and I’ve heard that some carriers strip off attachments like jpegs and such. Any...
  7. klayanderson

    Scheduling Alerts

    Wilco. Thank you.
  8. klayanderson

    Scheduling Alerts

    I think the issue (notifications sent during open hours) might be tied to a preset name I set up. I’ll see tonight if notifications are sent during the night.
  9. klayanderson

    Scheduling Alerts

    Thank you. So I named Profile 2 “work hours”. I went to “schedule”, selected that profile and drew 7AM to 8PM seven days a week in blue, balance of schedule is in green. Email is set up and tested. On a particular camera, I chose Alerts Profile 1 and checked the email box but on Profile 2 email...
  10. klayanderson

    Scheduling Alerts

    Noted. This applies to maybe 4 out of 20 cameras. Thank you.
  11. klayanderson

    Scheduling Alerts

    Thank you. We will endeavor to explore more options. ‘preciate jha.
  12. klayanderson

    Scheduling Alerts

    Thank you. So I named Profile 2 “work hours”. I went to “schedule”, selected that profile and drew 7 AM to 10 PM seven days a week in blue. Email is set up and tested. On a particular camera, I chose Alerts Profile 1 and checked the email box but on Profile 2 email is unchecked. This should...
  13. klayanderson

    Scheduling Alerts

    Thank you. Section 7.8 says “However, this camera properties page allows you to create and maintain a custom schedule which specifies when this camera specifically should be active.” which is not what we’re looking for. We want the cameras active, recording with motion detect 24/7. We have email...
  14. klayanderson

    Scheduling Alerts

    Is it possible to have alerts sent only during certain dayparts? Recording continues as normal (in this case 24/7) but the client only wants email (or SMS) alerts on certain cameras during hours the business is closed. Thank you.
  15. klayanderson

    Line (Zone) Crossing & Screengrabs

    Thank you for your prompt and confirming reply. This will be my third Blue Iris install.
  16. klayanderson

    Line (Zone) Crossing & Screengrabs

    When set up on a Hikvsion system, Line Crossing sends an email with screengrabs during scheduled times the line is crossed. Can BlueIris do this?
  17. klayanderson

    Who Is The OEM For Logitech Alert 700E Camera?

    Thank you. My thoughts exactly.
  18. klayanderson

    Who Is The OEM For Logitech Alert 700E Camera?

    This is a mystery....