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I did a "soft" reboot through HiDDNS and it's working again. Fendy, you saved my bacon again, thanks. No idea why that happened though.

Hi Fenderman, yes e-mail is set on motion and intruder and both are enabled. When this problem started the cam also stopped sending email when it switched from night mode to day mode and vice versa.

I have two cubecams, the one stopped emailing notifications. I've tried the email test button in the config menu and it succeeds, but when I move an object in front of the cam I get no notification. It's been operating ok for a couple of months now, since I bought it. All the settings seem the...

Is it a new router? is it built in to your ISP modem?

Adonias, first things first make sure your power supply is working properly and all the lights that should be on are on. Then make sure your router is set up correctly. Then i would suggest resetting the cam (see Fenderman....he's the one who got me out of trouble). Also, just a stab in the...

Adonias I am not an expert, but I have managed to install 2 cube cams.....this is what I did. I did NOT change my router IP. SADP found the cam anyway, with the original "as bought" cam IP, and then I changed the cam IP to one that matched the Local network IP range. Then double click on the...

I've finally been able to get 2 cube cams up and running. Both of them on Ezviz, ivms4500, ivms4200 and hik-online.Great....BUT.....today on both ivms's, the 2nd cam is greyed out. Message is "not connected". Ezviz still shows both cams so they're both still working. What could be the problem?

Hi again, now I've got the cam set up and working at my second address and can view it on cloud EZVIZ and also iVMS4500 where it appeared automatically (following EZVIZ cloud I suppose). But when I try to "add" the device in iVMS4500 I get the message "device not registered on the server". I...

Got it on EZVIZ, also logged into cam for setting functionality. Fenderman, you made my week.

fenderman, looks like we're getting somewhwere now. Reset as you said (different to what my retailer said...was this info in some kind of manual somewhere?) Sadp now finds the cam with an IP that matches my LAN. thanks a million.

sadp and iVMS 4200 do show a camera with the same serial number as mine, but with the new IP address it had when it came back from the retailer. but this doesn't match my LAN IP. My PC and laptop are on Windows 7. I've reset the camera countless times but the IP doesn't change. Would a wincap...

I bought the DS-2CD2412F-IW from local retailer. Tried setting it up with SADP and then iVMS4200 but no joy. Phoned the retailer, he advised to use EZVIZ. I tried that but still no joy. Downloaded iVMS4500 on tablet, again no joy. Sent the camera back to retailer, he got it set up with EZVIZ...