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@EMPIRETECANDY , if I buy a new or refurbished product from your website or directly from you and find out that it is defective within 30 days of receiving it. Who pays for return or replace or repair shipping costs?

EmpireTech NVR 32Channel 1U 16PoE 4K&H.265 Pro Network Video Recorder Max 320 Mbps Incoming Bandwidth,NVR5232-16P-4KS2E $350 shipped. Free shipping to lower 48 states in the continental USA Bought it from Andy's Amazon store.

I got IPC-Color4K-T180 camera and it looks cool. But as I am testing this camera in web browser, it is buffering and screen goes blank every few seconds in live or setup mode. Is there a way fix that? Device Model IPC-Color4K-T180 SN 9C00142PAG04469 ONVIF Version21.12(V3.1.0.1297355)...

Any recommendation of Junction box for IPC-HDBW5441F-AS-E2 Dual Lens Dome camera. Will this work? https://www.amazon.com/EmpireTech-PFA137-Water-proof-Junction-Bracket/dp/B07DVY354C

Hello experts, EmpireTech NVR 32Channel NVR NVR5232-16P-4KS2E is not showing the IPC-T2431T-AS cameras connected via POE switch. I tried 2 different POE switches and no luck. I tried resetting the cameras and rebooting the NVR. NVR has 16 ports and it only shows 11 cameras in Live mode that are...

First off I want to thank the community for helping each other. In BI when adding Dahua IPC-HDBW5441F-AS-E2 dual lens camera, BI is only showing one view of this camera instead of 2 in Live view. Am I missing a setting or something in BI to show pictures from both lens? Camera System Version...