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Maybe this is just the sign I needed to upgrade it. Again, much appreciate all the tips.

Yup, Google Wifi router doesn't support VPN. :banghead:

Thanks. I meant Google Wifi router, not Google Fi internet. the ISP we use is Frontier. thanks though.

Just realized the Google Wifi does not support VPN. Man, bummer. I need to either piggy back a secondary router or replace the Google Wifi. Just my luck.... but on the flip side, thank you guys @Holbs @user8963 for helping.

It worked!! You guys are awesome! Hi guess now comes the hard part of setting on VPN so the cam can be controlled when away from home? Sent from my iPhone using Tapatalk

@Holbs @user8963 You guys are awesome. Thanks a lot! BTW, I've never setup VPN before. If there any direction you can point me to in setting it up for this purpose?

I'm pretty sure I added the cam using serial number.

Ok, I'm going to give this a try later. I'm not really sure what the difference is between account and p2p cloud mode. I do have an account that I use to login to DSMM. Once signed in, my cameras will show in the app.

Yes. Tried removing and adding the camera. Also uninstalled and reinstalled the app.

Thanks for all the tips man. TBH, I don't know what a wireshark is and am probably not technical enough to diagnose with it. :facepalm:

Yes, I’m on the same app version. Could it be the FW of the SD4? This is what I have. 2.800.1341000.0.R Build: 2020-03-12 I was told I can’t upgrade the FW, as it will remove the auto tracking function. Sent from my iPhone using Tapatalk

@EMPIRETECANDY Are you able to help out? Thanks a lot.

@IPCamer Thanks anyway. I was hoping that I have finally found someone with a solution. Hope others can share their experience with using presets in DMSS app. So we are seeing the same problem, when trying to switch to a preset, the app shows the error message "Device does not support the...

Hey IPCamer, tks for the reply. You know, i was able to use the preset (I had bought the camera with non-tracking firmware). After getting the camera with the tracking FW, the preset doesn’t work on DMSS app. BUT, it does work via web and Windows program. So do you have the tracking FW? Sent...

The inability to switch to preset views (in DMSS) is a huge disappoint and takes away one of the key function of the PTZ camera. I had tried to reach out to Andy in 2020, and he had asked me to sign in and out of the account, as well as reinstall the app. The fact that he responded with those...

So far, I think the setup you had recommended is exactly what I wanted. I'll let it run overnight to see how well it works. I never knew we had that much moth or flying insect around our house, since it gets pretty windy here at night. But I'll be the first to admit I won't miss seeing them...

OMSFJ (Oh My Sweet Flowering Jesus), you are a godsend. :headbang::headbang::headbang::headbang::headbang::headbang::headbang::headbang::headbang: I kind of wanted to go that route by disabling Motion Detection (but keep Smart Motion Detection). But when I unchecked Motion Detection, it gave a...

Bro, this is the best explanation I have read so far!! Thanks man. I'm having a hard time understanding the correlation between Sensitivity & Threshold (Area setting under Motion Detection inside Video Detection). Sensitivity is straight forward enough, but is Threshold similar to standard...

So the ebay seller is trying to offer me a firmware that has the auto-tracking feature. However, they said with that particular firmware (Dahua discontinued the use of it), I would lose the ability to upgrade to new firmware in the future. What is your opinion on this? I'm a bit inclined to...

Wow, you are awesome. Thanks a lot! I have started the return process and is about to order the cam you recommended. Going to get the auto-tracking cam up and running first, then move on to the license cam.

Thanks a lot! I had read the best result would be from a cam dedicated to license plate, but was hoping that I could get one camera that can do good enough job so I don't need two cam setup. This is not for commercial/industrial use, it's for myself where I simply want to be able to get a...

Auto-tracking is definitely what I'm shooting. From what you said, it seems like I'm SOOL on this one. And I have to get a camera with IVS? Would you be able to recommend one with good night vision? Would be nice if I can get to see license plate at night too.

Hello, Want to see if I can get a few pointers here. I've looked around trying to figure out how to setup the auto-tracking feature on this camera I bought on ebay: https://www.ebay.com/itm/123916667833?ViewItem=&item=123916667833&autorefresh=true Bought it thinking because it had AI with...