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    5.4.1 - April 3, 2021 - Support for DeepStack facial recognition

    I used it in the: "To cancel" field. I added photos of myself and the wife. It worked but also thought my neighbor was me (Profile did kinda look the same). I deleted the "To cancel" entries because I don't want to miss someone it thinks looks like me.
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    Just updated to new BI ver 5.4.3.0 and it broke object detection

    Maybe try simple as a test.
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    Just updated to new BI ver 5.4.3.0 and it broke object detection

    From Fenderman's post on 5.4.3.0: Motion detection updates to produce fewer/larger object rectangles with more sensitive edge-vector tracking. Are you using Edge vector?
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    5.4.1 - April 3, 2021 - Support for DeepStack facial recognition

    That is correct. Just copy/export the existing camera, add a new camera, import the copied one and change the camera name and short name before you save it. Then modify the settings from there.
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    Hotspot missing movement

    From the help file: The Hot Spot zone This is a zone for special applications only and should not be generally used. Objects or motion in this zone will override the make time and other rules and force an immediate trigger. This can result in a huge number of false triggers, so it should be...
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    Sentry Alert 15s Timeout

    Working normally for me on 10 cameras.
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    blue iris has stopped working

    What if you install the latest version initially instead of an older version and then upgrading?
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    US Elections (& Politics) :)

    Yes
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    Any Updates to Sentry/BI

    If anything maybe it's a little better now. A couple of specific areas use to trigger often (like the short sissy bar on my Harley) but no longer seem to be a problem.
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    Accidentally upgraded to a version that is now evaluation?

    Did you keep the original email with the first license code?
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    Zone Crossing

    While playing a clip right click on the screen to bring up a menu.
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    Cameras refusing to go inactive on change of profile?

    Look on the camera schedule tab and see if "Continue to display and stream video while inactive" is checked.
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    Zone Crossing

    You can use A, but if you already have A set up as a partial zone, I just use zone G for the full screen coverage. Works fine.
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    Blue Iris 5 help with time showing incorrectly in alerts and more

    Later versions fixed this. I forgot exactly which one but anything 5.3.1.X or later is fixed.
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    Blue Iris reverts to evaluation

    If I received this email it would sit for awhile, until I was good and ready to respond.
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    Periodic Keep Alive

    Can you set it to fire at 11:55 and 12:05?
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    Sentry alerts for specific times only

    On your day profile set the Fire when: drop down box to never. That will disable alerts altogether.
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    Sentry alerts for specific times only

    Are you setting Fire When: to Never?
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    Sentry alerts for specific times only

    In that profile set it to "never".
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    Sentry alerts for specific times only

    If you have "Fire when: This camera is triggered" selected it will only alert when it is triggered.
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    Sentry alerts for specific times only

    So setup: Day/Alert Day/No alert Night/Alert Night/No alert
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    5.2.7.0 - RTSP sub-streams for high-MP cameras

    Curious what your thoughts are for increasing the FPS on the substreams?
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    Oncoming Street facing House Issues with Headlights causing alerts

    They would need to hover above the bottom of the railing as seen by the camera.
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    Oncoming Street facing House Issues with Headlights causing alerts

    I have a similar problem with my front door and I eliminated most of the problem by having my zones only on the cement walk area and not on the house or door or yard area. It still triggers when anyone walks across it but the lights won't trigger it. You may need to reduce contrast...
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    Oncoming Street facing House Issues with Headlights causing alerts

    If you want to alert on humans only try Sentry. I still get a few false positives but it is 95% better than without Sentry. I tried for months to solve the headlight problem. I'm on a corner and on the outside of the turn radius so headlights sweep across my front yard. I think it's...
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    Profile Icons

    Yes
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    Wrong Date & Time on some Recordings

    Please email support so Ken knows how many of us have the problem.
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    Unexpected shutdowns

    I started getting shutdown/restarts yesterday after upgrading to 5.2.9.6. Not running as service. Sent support an email.
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    Sentry Server Error

    @varghesesa Yep, started at 10:46am today for me.
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    Motion rectangles on recordings.

    Happens to me also but only maybe 1 out of 15 clip views and random cameras.
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