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    Reverts to evaluation version after windows updates

    @wittaj was basically correct. I was using the same code for both installations accidentally. I feel dumb and I hope this fixes this issue. There must be some period of time or after a reboot that BI tried to validate the license and then deactivated both installations since they were using the...
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    Reverts to evaluation version after windows updates

    This is happening on two BI installations. I ran BI-4 at one location for over a year and I never had this problem. This may be some date related issue but it's interesting this is happening on two different PCs and in different locations.
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    Reverts to evaluation version after windows updates

    I added my name and email to the about screen because the help file indicates this might be necessary. I will see if this fixes the issue.
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    Reverts to evaluation version after windows updates

    I have the license code and an upgrade code. I am supplying the license code and it says I am licensed until next year. I should say that I have another BI system that is doing the same thing after setting it to run as a service.
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    Reverts to evaluation version after windows updates

    I have BI set to run as a service. Windows updates are set to automatically install so when the PC gets an update and reboots, the BI services starts but when I view the UI3 it says evaluation version. If I start the console I need to supply the license number again.
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    Reverts to evaluation version after windows updates

    After I set BI to run as a service, each time windows updates BI reverts to evaluation version. If I reboot manually this doesn't happen. I have read threads where people accidentally update BI but this is not the case for me. I have the "Make a backup of the current executable" checked. Yes I...
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    Test run video through motion detector crashes

    I just upgraded to 5.2.9.19 and it crashes during playback. I am not using substreams. Fault bucket 1899477000084045988, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: BlueIris.exe P2: 5.2.9.19 P3: 5eea5bf3 P4: VCRUNTIME140.dll P5: 14.26.28720.3 P6...
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    BlueIris add new server

    Yes it would help if the "Connect" button text would change to "Add" when the "Add New Server" option is selected.
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    BlueIris add new server

    Ok gotcha, thanks
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    BlueIris add new server

    I have an existing server in the app and when I click on the "Add New Server" link nothing happens. There must be something simple I am missing.
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    Setup new SD49225T-HN password not accepted

    That worked, thanks
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    Setup new SD49225T-HN password not accepted

    I tried a few times to setup a password for the admin account and am using 8+characters with uppercase, lowercase numbers and symbols but it won't accept any I have tried. I am using edge.
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    Networking Problem: Mixed DHCP servers for Ethernet and Wifi

    I think you are causing yourself more pain by adding routers. I would contact the ISP regarding the reserved IPs not sticking.
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    Windows client?

    Just to clarify, RDP comes with windows pro and not home so if OP has home edition then another tool would work.
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    Windows client?

    You can access BI using a web browser or remote into the BI pc using any number of products.
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    Looking at cameras not listed as compatible with BI

    Okay, so does anyone use these cameras with BI?
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    Looking at cameras not listed as compatible with BI

    I am looking at possibly purchasing 2 camera models. The Dahua SD49225T-HN and Loryta IPC-T5442TM-AS cameras. I assume the fixed camera will work fine but I wanted to make sure the SD49225T-HN can be controlled by BI.
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    Reduce Motion Sensitivity... At Night.

    Use the schedule feature to set the hours for a profile. Then change motion settings per profile.
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    Dahua IPC-HFW4431 NTP doesn't save

    Yes I was afraid of that.
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    Dahua IPC-HFW4431 NTP doesn't save

    I am using my router as the NTP server which works on the other 3 cameras.
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    Dahua IPC-HFW4431 NTP doesn't save

    Ok I will check into this. Do you think that preventing the camera from having internet access using the firewall would help or is the setting changing initiated by the camera itself? Thanks
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    Dahua IPC-HFW4431 NTP doesn't save

    I know the time sync on these cameras doesn't always work correctly. I have 4 cameras and 3 of them save the NTP server but 1 reverts back to the default server and turns DST back on which causes the time zone to be off. Is there something that can be done to preserve this setting. I bought...
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    Multi-Lens Camera Recommendation

    Is there a reason you can't use a pan tilt zoom (PTZ) camera?
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    Zone and trigger problem.

    Yep. I guess I would try a zone on each side of gate touching each other.
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    Zone and trigger problem.

    I personally don't use a zone to cover the entire image but I do make my zones touch each other. Maybe make a zone to cover the gate area and then make a zone on each side of the gate touching the gate zone.
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    Zone and trigger problem.

    Can you upload a picture of the zones?
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    Dahua cameras not holding correct time

    Okay, basically the same settings as mine except for the time server. I use Ubiquity also so I can try that but I tested 2 time servers already with the same bad result so I think it is a firmware issue with DST.
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    Dahua cameras not holding correct time

    I was having a similar issue where 2 out of 4 cameras for where off 1 hour and I assume this is because of DST not working correctly. I set 2 cameras to GMT-7 which is correct and the 2 cameras that were not correct to GMT-6. That seems to have fixed the issue for now. I have DST and NTP...