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    Hikvuision NVR says "Offline Parameter Error" when connecting to Hikvision Cam

    Gi, I have a DS-7604N-E1/4P nvr which won't connect to my Hikvision DS-2CD2342wd-i cam The cam is on a separate POE injector and has its own ip address on the same lan as the nvr I'm adding as a Manual connection in the nvr cam settings, but I get the error offine parameter error. After a...
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    Hikvision DS-2CD2342WD-I How to find the correct Firmware and Region?

    It's ok, didn't need to upgrade firmware, used a different email provider and it worked first time. Cheers anyway
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    Hikvision DS-2CD2342WD-I How to find the correct Firmware and Region?

    How else can I get gmail emails to work then? I can't get TLS on my current firmware. Do you have a link to the correct firmware for international WWBR download? Thanks for quick replies
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    Hikvision DS-2CD2342WD-I How to find the correct Firmware and Region?

    I looked in the web config, basic info section... the only letters in the long serial number are BBWR
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    Hikvision DS-2CD2342WD-I How to find the correct Firmware and Region?

    Hi, On the box it has a 9 digit serial beginning 56....... There is no mention of an CN or anything
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    Hikvision DS-2CD2342WD-I How to find the correct Firmware and Region?

    Hi all, Bought a Hikvision DS-2CD2342WD-I turret a few months ago...and finally got round to installing it today. Camera is working, but no joy with gmail email alerts. "Says Failed to connect to test server" I'm using the right settings, smtp.gmail.com, port 465 an SSL Had a look of the...
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    Anyone able to offer an example of what a Hikvision Substream URL and port would look like?
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    I'm not using port 8000, I need to get this working in IP Cam Viewer.
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    There is no fluent setting in IP Cam Viewer on the iPhone
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    Firstly, thanks for your help with this. Tried the above settings above but it makes no difference. On the app, the stream appears, then time is 17:41:21, then a pause, then 17:41:26, then says Loading and camera/feed not available.
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    Yep, the I frame interval was set to 50 Substream settings are: Resolution: 352*288 Bitrate: Variable Video quality: medium frame rate: 20 fps max bitrate: 512 vid encoding: h.264 I frame int: 50 svc: off I've never touched the substream settings
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    Max Bitrate is set to 4096 kbps
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    Hi, I have the cam on: resolution: 2048*1536 (also tried 1920*1080p. Bitrate always set to: Variable. Video Quality: Higher Frame rate: 20 Stream type: Main Stream(Normal) I've never used substream
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    Yes, it says Receiving data from the source timed out I can login with a web browser on a computer via no-ip) which keeps the picture, but misses 5 seconds every few seconds. What could be the issue? Bandwidth for camera? Network bandwidth?
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    Hikvision DS-2CD2332-I and IP Cam Viewer App DROPS after 5 seconds

    Anyone know how to fix this issue. When viewing the live feed on iPhone via the IP Cam Viewer app, I can get it to work, but the live feed only works for 5 seconds, then I get the Camera/Feed NO AVAILABLE message. The same happens when I am using Home WIFI and normal 4G connection. Any ideas...
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    Hikvision DS-2CD2332-I upgraded to v5.3.0, now can't login

    Right, I've spent hours and hours on this today... Did the 5.3.0 to 5.2.5 downgrader as you guys mentioned as follows: 1) Got an old Windows XP laptop out and set the IP to 192.0.0.128 2) Ran the Downloader files tftpserv.exe to send the firmware across and the booted the camera 3) File send...
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    Hikvision DS-2CD2332-I upgraded to v5.3.0, now can't login

    Hi all, Thanks for your replies. Just checked the side sticker: The writing is mostly in Chinese on the box sticker, but it clearly says V5.2.0_140721 which matches the exact firmware on the camera prior to me stupidly updating it to V5.3.0 from here...
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    Hikvision DS-2CD2332-I upgraded to v5.3.0, now can't login

    Hi, My email alerts had stopped working, after no luck fixing the issue I decided to upgrade the firmware. I did an EXPORT CONFIG FILE first when it was on v5.2.0 I then downloaded the v5.3.0 from the Hikvision Europe site, and now I can't login to the camera. 404 language mismatch. The...
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    Hikvision DS-2CD2342WD-I 2.8mm or 4mm Lens?

    My keyboard and browser is fine, works fine on all other website. Its just here, it misses letters when typing. so have to type super s l o w
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    Hikvision DS-2CD2342WD-I 2.8mm or 4mm Lens?

    Update: The price quoted by selecsecurityproducts is actually EX VAT.... which is very misleading. You only realise this when you get to the checkout. When you factor in the VAT, the lack of being a Hikvision reseller, I would avoid like the plague. Bought one from a genuine reseller...
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    Hikvision DS-2CD2342WD-I 2.8mm or 4mm Lens?

    No offence, but your prices (before discount) are still higher than everyone out there. Lets take selec out of the equation, a legit uk hikvision reseller JT Security have them for £120. So please, don't come on here trying to con us consumers with your inflated prices.
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    Hikvision DS-2CD2342WD-I 2.8mm or 4mm Lens?

    They told me that they are a UK Hikvision partner and it come with 2 year warrantee. Also, your prices are insane.... £172.80 for the 4MP Turret??? With your voucher it's £138.29.... still £50+ more expensive. Thanks, but no thanks
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    Hikvision DS-2CD2342WD-I 2.8mm or 4mm Lens?

    Brilliant replies, So has anyone used selecsecurityproducts here in the uk? P.S. When typing on this forum, why does it miss letters out if u type any faster than a toddler?
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    Hikvision DS-2CD2342WD-I 2.8mm or 4mm Lens?

    Thanks for the replies. I have it overlooking the driveway, at the moment my 2.8mm lens goes quite far beyond the drive, so will consider the 4mm. Will the 4MP Bullet work ok with the Hikvision DS-7604NI-E1-4P NVR? Or will I need to upgrade the NVR firmware? Lastly, anyone used UK-based...
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    Hikvision DS-2CD2342WD-I 2.8mm or 4mm Lens?

    Just about to replace my old, yet trusty 3mp DS-2CD2332-I with this new DS-2CD2342WD-I 4MP Cam Can anyone advice which is the better lens to go for? 2.8mm or 4mm?????? I have no idea or what the pros and cons are. I use it 24/7 and want it for good night recordings. My 2CD2332 is not as good...
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    This is doing my nut in, Hikvision NVR Recordings Download Button

    This is really p****** me off, I have a Hikvision NVR DS7604N which is all setup and records fine to an internal 2GB SATA HD. I now want to download a couple of the recording from the NVR remotely from a Laptop. I login via Laptop using Internet Explorer (also tried Firefox) and click on the...
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    Having a nightmare with Hikvision NVR not seeing my Hikvision Cam

    Managed to get it working, left the cam on the separate POE injector on its own IP, changed NVR to manual and then configured the cam direct for all the proper settings. Set the NVR to record and its working beautifully. Just a shame I gotta have the separate mains plug for the poe injector...
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    Hikvision NVR POE port IP address

    Chris, I'm having the same battle trying to get hikvision nvr and cams to talk, yet retain the picture quality of the hik cam when it was direct access. Using the PVR and default settings for the cam works, but the picture quality is very poor via iphone app. Direct hik cam via iphone app is...
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    Having a nightmare with Hikvision NVR not seeing my Hikvision Cam

    Hi, Thanks for the reply Alastair... Ideally I am hoping to have the camera plugged into the back of the POE port of the NVR and be able to access it directly and change all the settings directly on the camera and all continue accessing it on the ipcam viewer iphone app. One of the reasons I...
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    Having a nightmare with Hikvision NVR not seeing my Hikvision Cam

    Hi, On the advice of you guys, I purchased a Hikvision DS-7604-E1/4P NVR and also a Hikvision DS-2CD2332-I cam thinking these would work seamlessly together, but I've battled to get these working and getting nowhere.... Firstly I have the Camera Hardwired to the Router on the 192.168.1 network...