Hi Colin,
I had to start the upgrade tool for several times, clicking the button next to the combo with "IPC" for several times, and all of a sudden, by camera appeared.I managed to upgrade the firmware and now I have 720p on the onvip 1 channel. Thank you very much.
Hello, I'm trying to use the chinese tool Horatiog mentioned, but even though the camera is on the same network, but nothing appears on the tool. I'm using Windows 10.